A program is trying to access e-mail addresses..."

[John Albus]

Since installing the latest security upgrade for Office XP
Professional, when I make any changes in Outlook with my
iPAQ connected (ActiveSync 3.7.1), I get the following
message:

"A program is trying to access e-mail addresses you have
stored in Outlook"

This goes on to ask if I will opt to grant access or not.
This does this with changes to other Outlook functions
other than those having to do with "e-mail addresses"

I have scanned for viruses. I have searched the knowledge
base. Any suggestions?

Thanks, John Albus

 

[Randolph Scott]

Isn't it simply a matter of your pda synching with your workstation or am I
missing something? It seems to me that your pda is simply replicating (or
trying to) the info from your workstation so your data is the same on both.

 

[Diane Poremsky [MVP]]

You shouldn't get that message with AS... do you have any other addins
running?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Milly Staples [MVP - Outlook]]

See if the information on this page helps:
http://www.slipstick.com/outlook/ol2002sp3.htm#problems

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, John Albus asked:

| Since installing the latest security upgrade for Office XP
| Professional, when I make any changes in Outlook with my
| iPAQ connected (ActiveSync 3.7.1), I get the following
| message:
|
| "A program is trying to access e-mail addresses you have
| stored in Outlook"
|
| This goes on to ask if I will opt to grant access or not.
| This does this with changes to other Outlook functions
| other than those having to do with "e-mail addresses"
|
| I have scanned for viruses. I have searched the knowledge
| base. Any suggestions?
|
| Thanks, John Albus

 

[Guest]

Thanks, it does not mention ActiveSync, but it does help
to know that it is an issue with several programs. I have
been doing some web searches and it looks like there is an
issue with ActiveSync but no solution at this time other
than to put up with it.

John

 

[Guest]

There is apparantly an issue with the latest Office update
(SP3 I think) and different programs interacting with
Outlook due to a security "fix". I did a web search and
found that I am not the only one having trouble with
ActiveSync and several other programs.

John

 

[Guest]

I went to the site but am not running any of those
programs. Sorry for the basic question, but what is
an "add-in" - programs other than the Microsoft Office
programs?

I do have Spybot Search & Destroy on the computer - it is
the latest version available - I also have Sophos anti-
virus provided by the school computer department.

This problem only occurs when my PDA is hooked up and I
make some change to Outlook (e.g. put in or change a task
or note). The problem is only a few days old - ever since
I installed the SP3(?)Office update (done by the computer
services department).

Thanks, John

-----Original Message-----
You shouldn't get that message with AS... do you have any other addins
running?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Since installing the latest security upgrade for Office XP
Professional, when I make any changes in Outlook with my
iPAQ connected (ActiveSync 3.7.1), I get the following
message:

"A program is trying to access e-mail addresses you have
stored in Outlook"

This goes on to ask if I will opt to grant access or not.
This does this with changes to other Outlook functions
other than those having to do with "e-mail addresses"

I have scanned for viruses. I have searched the knowledge
base. Any suggestions?

Thanks, John Albus

.

 

[Diane Poremsky [MVP]]

Outlook addins - tools, options, other, advanced.. there are two addin
buttons. It sounds like when Active Sync updates Outlook, something is
scanning the items and causes the message. Antispam programs are the biggest
cause... I didn't think S&D does anything with Outlook, but if it does, then
that could be a cause.

Are you sure you have the latest Active Sync version?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I went to the site but am not running any of those
programs. Sorry for the basic question, but what is
an "add-in" - programs other than the Microsoft Office
programs?

I do have Spybot Search & Destroy on the computer - it is
the latest version available - I also have Sophos anti-
virus provided by the school computer department.

This problem only occurs when my PDA is hooked up and I
make some change to Outlook (e.g. put in or change a task
or note). The problem is only a few days old - ever since
I installed the SP3(?)Office update (done by the computer
services department).

Thanks, John

-----Original Message-----
You shouldn't get that message with AS... do you have any other addins
running?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Since installing the latest security upgrade for Office XP
Professional, when I make any changes in Outlook with my
iPAQ connected (ActiveSync 3.7.1), I get the following
message:

"A program is trying to access e-mail addresses you have
stored in Outlook"

This goes on to ask if I will opt to grant access or not.
This does this with changes to other Outlook functions
other than those having to do with "e-mail addresses"

I have scanned for viruses. I have searched the knowledge
base. Any suggestions?

Thanks, John Albus

.

 

[Milly Staples [MVP - Outlook]]

Then I would uninstall ActiveSync 3.7.1 and download a fresh copy and
install that one to see if there is any difference.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
(e-mail address removed) asked:

| I went to the site but am not running any of those
| programs. Sorry for the basic question, but what is
| an "add-in" - programs other than the Microsoft Office
| programs?
|
| I do have Spybot Search & Destroy on the computer - it is
| the latest version available - I also have Sophos anti-
| virus provided by the school computer department.
|
| This problem only occurs when my PDA is hooked up and I
| make some change to Outlook (e.g. put in or change a task
| or note). The problem is only a few days old - ever since
| I installed the SP3(?)Office update (done by the computer
| services department).
|
| Thanks, John
|
|| -----Original Message-----
|| You shouldn't get that message with AS... do you have any other
|| addins running?
||
|| Outlook 2002 SP3 adds additional properties to the list of those
|| that are affected by the security features. As a result, one of your
|| add-ins needs updated to the latest version - antispam add-ins are
|| a common cause although others are affected by the changes as well.
|| Many add-ins were updated following the release of Outlook 2003 and
|| should work with SP3, if not you'll need to contact the vendor for a
|| newer version.
||
|| http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
|| applications known to trigger the warning.
||
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
|| Author, Google and Other Search Engines (Visual QuickStart Guide)
||
||
||
|| Join OneNote Tips mailing list: http://www.onenote- tips.net/
||
||
|| ||| Since installing the latest security upgrade for Office XP
||| Professional, when I make any changes in Outlook with my
||| iPAQ connected (ActiveSync 3.7.1), I get the following
||| message:
|||
||| "A program is trying to access e-mail addresses you have
||| stored in Outlook"
|||
||| This goes on to ask if I will opt to grant access or not.
||| This does this with changes to other Outlook functions
||| other than those having to do with "e-mail addresses"
|||
||| I have scanned for viruses. I have searched the knowledge
||| base. Any suggestions?
|||
||| Thanks, John Albus
||
||
|| .

 

[Guest]

Downloaded the latest build today - still the same problem
although it may be doing it on only some Outlook
procedures.

Thanks, John

-----Original Message-----
Outlook addins - tools, options, other, advanced.. there are two addin
buttons. It sounds like when Active Sync updates Outlook, something is
scanning the items and causes the message. Antispam programs are the biggest
cause... I didn't think S&D does anything with Outlook, but if it does, then
that could be a cause.

Are you sure you have the latest Active Sync version?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

I went to the site but am not running any of those
programs. Sorry for the basic question, but what is
an "add-in" - programs other than the Microsoft Office
programs?

I do have Spybot Search & Destroy on the computer - it is
the latest version available - I also have Sophos anti-
virus provided by the school computer department.

This problem only occurs when my PDA is hooked up and I
make some change to Outlook (e.g. put in or change a task
or note). The problem is only a few days old - ever since
I installed the SP3(?)Office update (done by the computer
services department).

Thanks, John

-----Original Message-----
You shouldn't get that message with AS... do you have

any
other addins

running?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well.

Many
add-ins were

updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/


Since installing the latest security upgrade for

Office
XP

Professional, when I make any changes in Outlook with my
iPAQ connected (ActiveSync 3.7.1), I get the following
message:

"A program is trying to access e-mail addresses you have
stored in Outlook"

This goes on to ask if I will opt to grant access or not.
This does this with changes to other Outlook functions
other than those having to do with "e-mail addresses"

I have scanned for viruses. I have searched the knowledge
base. Any suggestions?

Thanks, John Albus


.

.

 

[Guest]

Downloaded the latest build today - still the same problem
although it may be doing it on only some Outlook
procedures. i.e. it may be a bit better!

Thanks, John

-----Original Message-----
Then I would uninstall ActiveSync 3.7.1 and download a fresh copy and
install that one to see if there is any difference.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
(e-mail address removed) asked:

| I went to the site but am not running any of those
| programs. Sorry for the basic question, but what is
| an "add-in" - programs other than the Microsoft Office
| programs?
|
| I do have Spybot Search & Destroy on the computer - it is
| the latest version available - I also have Sophos anti-
| virus provided by the school computer department.
|
| This problem only occurs when my PDA is hooked up and I
| make some change to Outlook (e.g. put in or change a task
| or note). The problem is only a few days old - ever since
| I installed the SP3(?)Office update (done by the computer
| services department).
|
| Thanks, John
|
|| -----Original Message-----
|| You shouldn't get that message with AS... do you have any other
|| addins running?
||
|| Outlook 2002 SP3 adds additional properties to the list of those
|| that are affected by the security features. As a result, one of your
|| add-ins needs updated to the latest version - antispam add-ins are
|| a common cause although others are affected by the changes as well.
|| Many add-ins were updated following the release of Outlook 2003 and
|| should work with SP3, if not you'll need to contact the vendor for a
|| newer version.
||
||

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
has a list of

|| applications known to trigger the warning.
||
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
|| Author, Google and Other Search Engines (Visual QuickStart Guide)
||
||
|| Outlook & Exchange Solutions Center: http://www.slipstick.com
|| Join OneNote Tips mailing list: http://www.onenote- tips.net/
||
||
|| ||| Since installing the latest security upgrade for Office XP
||| Professional, when I make any changes in Outlook with my
||| iPAQ connected (ActiveSync 3.7.1), I get the following
||| message:
|||
||| "A program is trying to access e-mail addresses you have
||| stored in Outlook"
|||
||| This goes on to ask if I will opt to grant access or not.
||| This does this with changes to other Outlook functions
||| other than those having to do with "e-mail addresses"
|||
||| I have scanned for viruses. I have searched the knowledge
||| base. Any suggestions?
|||
||| Thanks, John Albus
||
||
|| .


.