A program could not start

[Derek Da Silva]

Hi Everyone,

Thanks to Robert L. I have successfully added some firewall settings (which
werent applied with my GPO). For some reason when I attempt to connect to a
workstation using remote assistance I get the error:

"A program could not start. Please try again"

I have disabled the firewall on both workstations (expert and novice) and
the problem persists. I have added the command sessmgr -service but the
problem persists. I would appreciate any advice.

Thank you,
D

 

[greatbarrier86]

Is the HelpAssistant user enabled? Also, make sure it is a member of the
helpservices group.

 

[Derek Da Silva]

Hello,

This issue was resolved after I installed Windows Live Messenger. It seems
that RA is dependant on various APIs used in the messenger.

Thanks,
D

 

[Robert L. \(MS-MVP\)]

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com