A Disk Error Occurred, Press Ctrl, Alt, Del

[Guest]

After computer is on for a while the computer freezes and I get the message A
Disk Error Occurred, Press Ctrl, Alt, Del. I read about this error message
in the forums from a while back and they said to go to the bios and Activate
Load Fail Safe Devices to stop getting the error message. Now when I restart
the computer I get a message that says Master Disk HDD S.M.A.R.T. is
disabled. Is that OK?

 

[Malke]

After computer is on for a while the computer freezes and I get the message A
Disk Error Occurred, Press Ctrl, Alt, Del. I read about this error message
in the forums from a while back and they said to go to the bios and Activate
Load Fail Safe Devices to stop getting the error message. Now when I restart
the computer I get a message that says Master Disk HDD S.M.A.R.T. is
disabled. Is that OK?

It won't hurt to disable S.M.A.R.T but it isn't particularly wise. Your
computer is having hardware failure and you need to find out which
components are failing and replace them. Back up your data *now* and do
the hardware troubleshooting.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Standard caveat: Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). Have all your data backed up
before you take the machine into a shop.


Malke

 

[David B.]

Go back into BIOS and re-enable smart, then download the diagnostic tool
from your hard drive mfg's website and run it to determine if your drive is
going bad.

 

[Gerry]

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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