a couple of things with outlook 2003

[Travis]

one of my clients is having a few problems with their outlook 2003:
1. They cannot print emails. If they click on the print icon, nothing
happens and if they click on file->print, it doesn't even bring up the print
dialogue box. they have tried double-clicking on the email to open it first
too but nothing is working. They can print from other applications though.

2. if they click on a link in the email, it opens up a link locator dialogue
box. they can ctrl-click on the link though and it will open it.

 

[Diane Poremsky {MVP}]

1. find and delete outprnt file
http://www.outlook-tips. net/beginner/filepath.htm

2. reset web settings
http://www.slipstick.com/problems/firefox.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Travis]

I cannot find the outprnt file. OS is windows server 2003

1. find and delete outprnt file
http://www.outlook-tips. net/beginner/filepath.htm

2. reset web settings
http://www.slipstick.com/problems/firefox.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

one of my clients is having a few problems with their outlook 2003:
1. They cannot print emails. If they click on the print icon, nothing
happens and if they click on file->print, it doesn't even bring up the
print
dialogue box. they have tried double-clicking on the email to open it
first
too but nothing is working. They can print from other applications
though.

2. if they click on a link in the email, it opens up a link locator
dialogue
box. they can ctrl-click on the link though and it will open it.

 

[Diane Poremsky {MVP}]

Are you viewing all hidden files and folders?

it's at %USERPROFILE%\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

I cannot find the outprnt file. OS is windows server 2003

1. find and delete outprnt file
http://www.outlook-tips. net/beginner/filepath.htm

2. reset web settings
http://www.slipstick.com/problems/firefox.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

one of my clients is having a few problems with their outlook 2003:
1. They cannot print emails. If they click on the print icon, nothing
happens and if they click on file->print, it doesn't even bring up the
print
dialogue box. they have tried double-clicking on the email to open it
first
too but nothing is working. They can print from other applications
though.

2. if they click on a link in the email, it opens up a link locator
dialogue
box. they can ctrl-click on the link though and it will open it.

 

[Travis]

viewing all hidden files and folders as well as operating system files

that is the directory I looked in

Are you viewing all hidden files and folders?

it's at %USERPROFILE%\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

I cannot find the outprnt file. OS is windows server 2003

1. find and delete outprnt file
http://www.outlook-tips. net/beginner/filepath.htm

2. reset web settings
http://www.slipstick.com/problems/firefox.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


one of my clients is having a few problems with their outlook 2003:
1. They cannot print emails. If they click on the print icon, nothing
happens and if they click on file->print, it doesn't even bring up the
print
dialogue box. they have tried double-clicking on the email to open it
first
too but nothing is working. They can print from other applications
though.

2. if they click on a link in the email, it opens up a link locator
dialogue
box. they can ctrl-click on the link though and it will open it.