A blank window pops up everytime I try to IE

[Guest]

Can anyone tell me why a blank browser window pops up everytime I try to
close IE6? It happens everytime. Some times when this happens, I can manually
close the blank window, but most of the time, the blank window freezes up and
cannot be close in any way. I then have to use the task manager to close the
blank window, but then every IE browser closes. I have to go through the
process of restarting IE and will have lost the page and site I was on prior
to the problem. Any help out there. Oh, BTW, I have uninstalled and
re-installed IE6 numerous times with no avail.

 

[PA Bear]

If the problem's being caused by hijackware (very likely), reinstalling IE
won't help: Hijackware infects the Operating System, not the browser.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Guest]

Hey PA Bear;

Thanks a lot! I downloaded and tried Hijack This! and guess what? It was a
browser hijacker that was causing my problems. I deleted the entries I didn't
recognize, rebooted my system, started and closed a few IE browser windows
and no blank windows popped up and IE did not freeze. You are a genius and I
owe you big time. Thanks again/

Michael
Fayetteville, NC

 

[PA Bear]

YW but you should still post your HijackThis log to an appropriate forum for
analysis, Michael! Not kidding.