a bad case of duplicated Personal Folders in Outlook 2003...tough

[Guest]

Hi, I am having the rather common problem of duplicated Personal Folder
refences to the same .pst file...which is causing an address book referencing
problem when I go to send new emails it gives an error message like: "the
address list could not be displayed" etc. And yes, I have checked for the
folder to be an outlook address book.

I have read, researched and tried many of the "solutions" I have found on
the internet. This case is very difficult in that my outlook.pst profile
does not even show up in the "mail" applet of the control panel. I have, of
course, tried to create a new profile with the intent of moving all my data
over, but then it just shows up as another exact same personal folder like
the rest all pointing to the same contacts and emails etc. And to make
matters worse, I cannot remove the corrupted .pst as it just gives me another
generic error message that i cannot recall or regenerate as now it does not
even let me click on "Close Personal Folders" option. And I did try
dissasociating the email from that .pst

I have tried removing and replacing and renaming my .pst files in their
folder locations and for my efforts I now have 3 exact same Personal
Folders!!!! Things are getting worse, and the only references I can find for
Registry Edits are for the older Outlook 2000 and not 2003!

I even tried uninstalling and reinstalling office, but it did not recreate
an new Outlook.pst file (much to my amazement and upset), but told me that it
could not locate the Outlook.pst file (which I had removed out of the folder
in the hopes that it would regenerate a new one.

Please any help ASAP would be greatly appreciated.

Thanks,

Rees

 

[Roady [MVP]]

"I even tried uninstalling and reinstalling office, but it did not recreate
an new Outlook.pst file"
Reinstalling doesn't delete data or settings just program files.

I wonder what you did so it doesn't dispaly the profile in Control Panel->
Mail
Anyway, you can clear the profile manually in the registry;
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles

Thaen start off with a clean profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi, I am having the rather common problem of duplicated Personal Folder
refences to the same .pst file...which is causing an address book
referencing
problem when I go to send new emails it gives an error message like: "the
address list could not be displayed" etc. And yes, I have checked for the
folder to be an outlook address book.

I have read, researched and tried many of the "solutions" I have found on
the internet. This case is very difficult in that my outlook.pst profile
does not even show up in the "mail" applet of the control panel. I have, of
course, tried to create a new profile with the intent of moving all my data
over, but then it just shows up as another exact same personal folder like
the rest all pointing to the same contacts and emails etc. And to make
matters worse, I cannot remove the corrupted .pst as it just gives me
another
generic error message that i cannot recall or regenerate as now it does not
even let me click on "Close Personal Folders" option. And I did try
dissasociating the email from that .pst

I have tried removing and replacing and renaming my .pst files in their
folder locations and for my efforts I now have 3 exact same Personal
Folders!!!! Things are getting worse, and the only references I can find
for
Registry Edits are for the older Outlook 2000 and not 2003!

I even tried uninstalling and reinstalling office, but it did not recreate
an new Outlook.pst file (much to my amazement and upset), but told me that
it
could not locate the Outlook.pst file (which I had removed out of the folder
in the hopes that it would regenerate a new one.

Please any help ASAP would be greatly appreciated.

Thanks,

Rees