3820 woes

[Smith]

For windows 98SE you need to install the HP USB utility, its on the CD comes
with the printer ....
the LPT1 problem may be a ZIP drive if there is one

 

[Old Nick]

I am trying to install an HP 3820 printer on my father's PC. Running
Win 98 SE.

When using the printer on the parallel port, it regularly spews out
paper, stops, prints vertically etc. I have had exactly the same
trouble on a different machine using an HP690C printer.

I tried to install onto the USB port. The install programme on the CD
would not recognise the printer, repeatedly. Then I let Windows run
through automatically when iyt found new hardware, and because the
drivers had been extracted and were on drive C:, it prooceeded to load
the printer. The printer then worked, until I had a call a few days
later from my old man saying it was not working again.

I have installed his printer on my USB ports no worries. So I thought
maybe it was the USB on his PC. So I installed my USB scanner on his
machine. No worries, twice.

I downloaded the latest drivers for the 3820. WHen I tried to run the
install programme, on either machine, with or without the printer
connected, it simply came up saying "Loading...10%", sat there for 5
seconds and disappeared. AFAICS nothing had happened. I downloaded
again with the same result.

I have contected HP who got me to download (against my protests) the
XP/2000 version. It did exactly the same thing.

Does anyone have any helful hints, please?
******************************************************************************************
Huh! Old age!. You may hate it, but let me tell you, you can't get by for long without it!

Nick White --- HEAD:Hertz Music
Please remove ns from my header address to reply via email
!!
<")
_/ )
( )
_//- \__/

 

[Smith]

On Thu, 31 Jul 2003 10:02:34 +1000, "Smith" <[email protected]>
wrote something
......and in reply I say!:

Thanks for the replky.

What does the HP USB utility do?

OK Hp Deskjet printers are NOT recognised via USB for some reason the
Utility corrects this install this THEN the driver
you only need to do this for Windows 98 / ME
Win2000 OR WinXP does NOT need it
USB is better than LPT1 less load on CPU so try USB

 

[Old Nick]

On Thu, 31 Jul 2003 10:02:34 +1000, "Smith" <[email protected]>
wrote something
.......and in reply I say!:

Thanks for the replky.

What does the HP USB utility do?

The printer sort of works. Sometimes and nit others. Will this ute
help?

I have had trouble with HP printers, different models, on different
machines. Neither had a ZIP drive.

For windows 98SE you need to install the HP USB utility, its on the CD comes
with the printer ....
the LPT1 problem may be a ZIP drive if there is one

******************************************************************************************
Huh! Old age!. You may hate it, but let me tell you, you can't get by for long without it!

Nick White --- HEAD:Hertz Music
Please remove ns from my header address to reply via email
!!
<")
_/ )
( )
_//- \__/

 

[Rosalie Sambrook]

Hello:

I have installed the HP 3820 on my Win 98SE on USB with no problems. I
didn't need any USB utility.

Sometimes the easiest solution is to uninstall the driver and start over
again. I would print out a test page through windows which shows you a
list of the files that have been installed with the driver. After
uninstalling the driver, go to your windows folder and make sure all the
files are gone. Shut down your computer before reintalling the driver,
not just a reboot.

Good luck.
Rosalie

 

[Old Nick]

....and in reply I say!:

Thanks for replying.

Well, it seems there is a need quite often.

Did you have to make sure the printer was not connected first?

In the end for me. the printer installed, after repeated tries, then
gave a couple of hiccups ("network printer not connected" ,when it's
USB1??) then worked.

How did you get that test page? It may be of use.

I am also having trouble even getting the later drivers from the Web
to install, let alone the printer.

I have installed the HP 3820 on my Win 98SE on USB with no problems. I
didn't need any USB utility.

Sometimes the easiest solution is to uninstall the driver and start over
again. I would print out a test page through windows which shows you a
list of the files that have been installed with the driver. After
uninstalling the driver, go to your windows folder and make sure all the
files are gone. Shut down your computer before reintalling the driver,
not just a reboot.

Good luck.
Rosalie



--------------060506010202070207060209
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title></title>
</head>
<body>
Hello:<br>
<br>
I have installed the HP 3820 on my Win 98SE on USB with no problems. I didn't
need any USB utility. <br>
<br>
Sometimes the easiest solution is to uninstall the driver and start over
again. I would print out a test page through windows which shows you a list
of the files that have been installed with the driver. After uninstalling
the driver, go to your windows folder and make sure all the files are gone.
Shut down your computer before reintalling the driver, not just a reboot.<br>
<br>
Good luck.<br>
Rosalie<br>
<br>
Smith wrote:<br>
<blockquote type="cite"
cite="[email protected]">
<pre wrap="">For windows 98SE you need to install the HP USB utility, its on the CD comes
with the printer ....
the LPT1 problem may be a ZIP drive if there is one
<a class="moz-txt-link-freetext" href="</pre>
<blockquote type="cite">
<pre wrap="">I am trying to install an HP 3820 printer on my father's PC. Running
Win 98 SE.

When using the printer on the parallel port, it regularly spews out
paper, stops, prints vertically etc. I have had exactly the same
trouble on a different machine using an HP690C printer.

I tried to install onto the USB port. The install programme on the CD
would not recognise the printer, repeatedly. Then I let Windows run
through automatically when iyt found new hardware, and because the
drivers had been extracted and were on drive C:, it prooceeded to load
the printer. The printer then worked, until I had a call a few days
later from my old man saying it was not working again.

I have installed his printer on my USB ports no worries. So I thought
maybe it was the USB on his PC. So I installed my USB scanner on his
machine. No worries, twice.

I downloaded the latest drivers for the 3820. WHen I tried to run the
install programme, on either machine, with or without the printer
connected, it simply came up saying "Loading...10%", sat there for 5
seconds and disappeared. AFAICS nothing had happened. I downloaded
again with the same result.

I have contected HP who got me to download (against my protests) the
XP/2000 version. It did exactly the same thing.

Does anyone have any helful hints, please?

</pre>
</blockquote>
<pre wrap=""><!----></pre>
</blockquote>
<br>
</body>
</html>

--------------060506010202070207060209--

******************************************************************************************
I could never _see_ myself as anything!

Nick White --- HEAD:Hertz Music
Please remove ns from my header address to reply via email
!!
<")
_/ )
( )
_//- \__/