newegg.com? your kidding... RMA capital of the net IMO.
Since they charge a 15% restocking fee they make money selling garbage.
Their TOS clearly state that even defective items for refunds result in
a 15% fee. Furthermore it also clearly states that the 30 day warranty
period is not changed when an item is returned, it continues at the
original ship date. So if you get one of the "bad" (free profit for
newegg.com) version, you have to pay to ship it back, wait who knows
how long, but certainly at least a month? then risk getting another bad
one and I guess eat the cost because the thirty day warranty is expired
or you can just take the better deal of minus 15% plus the shipping fee
each way. Terms like that scream drive to and walk into a store
somewhere and pay $7.50 more for real customer service. If you want to
gamble go to a casino where you get much better odds like a blackjack
or a slot machine. Please don't mention newegg.com. I got garbage
and only got $9.73 back out of $60, which somehow made since some how?
Hey if nothing else do a test and try and send an e-mail or call
customer service before you risk putting down your cash for NOTHING.
That way you'll know what your in for if you have to deal with them.
An interesting study would be to get the data which manufacutures keep
in regard to "special testing" that they are forced to do for big "low
ball" sellers like newegg.com. Isuspect that quite often the only
measure they can take is to eliminate or greatly reduce the amount of
quality control testing they do prior to sending out merchandise. If
you accept this as reasonable, newegg.com marketing and purchasing is
pure genious. Force the manufacturer to cut corners, yet retain the
ability to profit when the product is defective. GENIOUS!
Stand up for your rights. Don't shop "no service-low ball- resellers"
that profit no matter what, even when the item is defective. Customer
service has a value, and should be paid for. The couple bucks you save
is not worth the risk.
Try not doing your job- and making money still? Newegg.com? HA HA HA he
hahhhhh