2nd post - cheyenne soft. and W2K Server OS

[raf]

I'm trying to upgrade NT4 file server to 2000 and getting
message that there is a software which won't work with
W2K, software name is "cheyenne" .... this is some type of
alert software from CA for Arcserv backup which we do not
use any more, unfortunatelly I cannot uninstall it since
1. cheyenne is not listed in add/remove programs 2. I
found uninstall executable for this program in c:\program
files\.... where ever this software was installed
in past, but when tried it errors out. I'm looking for
workaround (cleaning registry or somthing like that) so
cheyenne won't be recognized as valid application during
upgrade. I'm trying to avoid situation where I'll have to
copy 100GB of data somewhere else and reinstall OS from
scrach. I did use reg clenup, but it did not help.. what
happens is, when upgrade is run it notifying about
compatibility problem and it stops right there, only
option is to click "finish"
Does anyone know a way to remove all references to this
application so it
is not recognized during upgrade to w2k?

Thanks,

 

[Mark Mancini]

I would ghost it and upgrade and if you have any issues then simply image it
back and contact Cheyenne!

 

[raf]

I would do it but, this still won't let me upgrade it...
I'll try to make it clear, in most cases if there is a
software/hardwaer which will not work after upgrade you
get worning message, but it allows you to move forward
anyways, it is your responsibility to provide drivers
either during or after upgrade... in my case once I get
this message on the begining of upgrade (it's meybe 3rd
screen) my only option is "Finish" and I'm back to NT4.
Here is a message:
Windows 2000 Upgrade Compatibility
Cheyenne Filter Driver
A driver for the InocuLAN software currently installed on
this computer is not compatible with Microsoft Windows
2000 and must be disabled before the upgrade can continue.
It is recommended that you replace this driver before
continuing with the upgrade.