2k SP4, Dells, and Printers

[Patrick]

Hi. We recently installed the SP4 patch to all of the
Win2k machines in my department including our office
file/print server. After doing this, we began noticing
some hang time in graphics and communications with our
networked HP LaserJet 4100n. However, this seems to a
major problem mainly on two of our Dell Optiplexes. None
of our other PCs (non-Optiplexes) in the department seem
to be experiencing this problem (knock on wood). Whenver
you try to print anything from any application using the
4100n, it takes a few (est. 5 mins. +/-) to just get to
the print selection/settings/etc. window. Then it takes
forever from the time you press OK/Send and the actual
printing. In around 1/3 to 1/2 of the instances, it's
causing the two PCs to freeze up, forcing us to reboot
them. We tried uninstalling/reinstalling the 4100n
drivers and changing the spool settings, but to no avail.
Plus, the probs only seem to occur when trying to print to
the 4100 or when the 4100 is set as the default.

Has anyone else encountered this or similar problems? If
so, how did you fix it?

Thanks,
Pat

 

[MM]

I have a similar problem with the same printer model HP4100N only after SP3
was installed on Terminal Server W2K.

I posted this today. If you find anything else plese let me know.

Hi,

I have a foxpro 6 app that is running off a mapped drive on a file/print
server access via Terminal server.

The printer is captured to Lpt1 via share name i.e. \\servername\sharename

The printer is also set as default which is a HP4100N.

Print jobs used to work but have suddenly stopped not long ago. Everything
else prints (excel, notepad, forpro database) but this particular app simply
sends print jobs to 'no where' via a Terminal Server session.

If I log in as admin via the console (directly onto the console of the TS)
the printers work for these remote sites. If I log in as admin via a TS
client session the print jobs don't work.

file/print NT4, TS Windows 2000 SP3 server, clients are W2K Pro SP3, Remotes
sites have file/print W2K SP3 servers (3 sites) where the printers are
installed.

I have checked the security - besides - excel files print why wouldn't the
foxpro app not print then?

I have tried all possible drivers (off W2K cd, HP downloads, HP beta).
Installing a HP 5150 printer on this server and the prints work!

It's either the HP 41000N or the TS or a bad marriage between printer model
and Terminal Services (HP certifies printer to be TS compatible)?

It may also be the Dell Open Manage app since SP3 was installed?

Anyone have ideas?

Please send direct reply to (e-mail address removed)

Thank you