2GB Ram Showing as 256MB RAM in My Computer Properties

[Guest]

I recently purchased a DV9088EA which came with Media Center.

Needing XP Pro for work use to be able to connect to a domain I uninstalled
media center and eventually managed to get XP Pro on and re-installed all
given drivers and all drivers from the HP drivers site for this laptop model.

Noticed that it seems to be running quite slow then realised that in the my
computer properties i have:

Computer:
Intel(R) Core(TM) 2 CPU
T5600 @ 1.83 GHz
987 MHz, 256MB of RAM
Physical Address Extension

Obviously, firstly it should have 2GB of RAM and should it not recognise
that this is the Intel Core 2 Duo?

Anyone got any suggestions on how to fix this?

Thanks in advance

Regards
Dave.

 

[Ken Blake, MVP]

I recently purchased a DV9088EA which came with Media Center.

Needing XP Pro for work use to be able to connect to a domain I
uninstalled media center and eventually managed to get XP Pro on and
re-installed all given drivers and all drivers from the HP drivers
site for this laptop model.

Noticed that it seems to be running quite slow then realised that in
the my computer properties i have:

Computer:
Intel(R) Core(TM) 2 CPU
T5600 @ 1.83 GHz
987 MHz, 256MB of RAM
Physical Address Extension

Obviously, firstly it should have 2GB of RAM and should it not
recognise that this is the Intel Core 2 Duo?

Anyone got any suggestions on how to fix this?

My guess is that the report of 256MB is correct, and that you don't have the
2GB you think you do.

 

[Rick Brandt]

My guess is that the report of 256MB is correct, and that you don't
have the 2GB you think you do.

A search shows that 2GB is the standard amount for that model.

 

[Anna]

My guess is that the report of 256MB is correct, and that you don't have
the 2GB you think you do.

That machine does indeed come standard with 2 GB of DDR2 RAM and a Intel
T5600 processor (running at 1.83 GHz). Could you recheck the specs again
using Control Panel > System? If it still reflects your RAM as 256 MB I
would get in touch with HP.

You might also want to check things out with Belarc...
(http://www.belarc.com/free_download/html)
Anna

 

[Guest]

It does come with 2GB of RAM and said so when I had media center installed.
Have run an online system check which confirms the 2048MB of ram.

Just dont know what to do!! Could get in touch with HP but depends how they
react to me removing the media center they provided and installing xp pro!

any suggestions?

 

[Guest]

thanks anna,

Have run the BeLarc Software you suggest and it comes back with all the info
and interestingly:

Processor a
1.85 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Memory Modules c,d
256 Megabytes Installed Memory
Slot 'DIMM 1' has 1024 MB
Slot 'DIMM 2' has 1024 MB

Whats does this mean??

many thanks

 

[Anna]

thanks anna,

Have run the BeLarc Software you suggest and it comes back with all the
info
and interestingly:

Processor a
1.85 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Memory Modules c,d
256 Megabytes Installed Memory
Slot 'DIMM 1' has 1024 MB
Slot 'DIMM 2' has 1024 MB

Whats does this mean??

many thanks

It's reflecting that your system *does* have 2 GB of RAM. So you should be
OK. But check with HP anyway just to determine why there's that anomaly as
described in your original post.
Anna

 

[Ron Martell]

I recently purchased a DV9088EA which came with Media Center.

Needing XP Pro for work use to be able to connect to a domain I uninstalled
media center and eventually managed to get XP Pro on and re-installed all
given drivers and all drivers from the HP drivers site for this laptop model.

Noticed that it seems to be running quite slow then realised that in the my
computer properties i have:

Computer:
Intel(R) Core(TM) 2 CPU
T5600 @ 1.83 GHz
987 MHz, 256MB of RAM
Physical Address Extension

Obviously, firstly it should have 2GB of RAM and should it not recognise
that this is the Intel Core 2 Duo?

Anyone got any suggestions on how to fix this?

Thanks in advance

Regards
Dave.

Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
Click on the Advanced Options button and make certain that the
checkbox for the /MAXMEM= line is clear and that there is no value in
the data box for that line. Click on Apply to implement any changes
you have made then reboot the computer and see what it now reports in
System Properties.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Thanks for this Ron, however I do not seem to have a BOOT.INI tab!

I have a WIN.INI and a SYSTEM.INI tab but no BOOT.INI!

Is this correct?

Many thanks for your advice.

Regards
Dave.

 

[Gerry Cornell]

What drive letter appears in Windows Explorer and in Disk Management
for your Windows ( System ) volume? It would normally be C but I
suspect your's may be something different!

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ron Martell]

Thanks for this Ron, however I do not seem to have a BOOT.INI tab!

I have a WIN.INI and a SYSTEM.INI tab but no BOOT.INI!

Is this correct?

Many thanks for your advice.

Regards
Dave.

As Gerry said, if your Windows XP is not installed on drive C: then
the BOOT.INI tab will not appear in MSCONFIG.

Open a Command Prompt window (Start - Run - CMD) and then enter the
following two commands:

CD\
TYPE BOOT.INI

That should list the contents of the BOOT.INI file for you. See if
there is any mention of /MAXMEM= anywhere in it.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."