2007 Outlook.exe process consume CPU and continues running after File->Exit

[Mike Walsh]

I have Outlook 2007 running under Windows Vista and have a situation where
Outlook consumes the majority of my CPU cyles (always above 80% in the
Windows Task Manager) and close Outlook using File->Exit, the outlook.exe
process continues to run and consume CPU cycles. I can't run Outlook again
unless I terminate the process.

Anyone else seen this behavior? Any solutions?

In my add-in list I have the following, some of which surprised me:

Cloudmark Desktop (Spam catcher)
iTunes Outlook Addin (? didn't know iTunes did this)
Microsoft Exchange Unified Messaging
Microsoft Office Sharepoint Colleague Import Add-in
Microsoft Outlook Mobile Service
PDFMOutlook
Windows Search Email Indexer


Any suggestions would be greatly appreciated.

Mike

 

[Guest]

I have Outlook 2007 running under Windows Vista and have a situation where
Outlook consumes the majority of my CPU cyles (always above 80% in the
Windows Task Manager) and close Outlook using File->Exit, the outlook.exe
process continues to run and consume CPU cycles. I can't run Outlook again
unless I terminate the process.

Anyone else seen this behavior? Any solutions?

In my add-in list I have the following, some of which surprised me:

Cloudmark Desktop (Spam catcher)
iTunes Outlook Addin (? didn't know iTunes did this)
Microsoft Exchange Unified Messaging
Microsoft Office Sharepoint Colleague Import Add-in
Microsoft Outlook Mobile Service
PDFMOutlook
Windows Search Email Indexer


Any suggestions would be greatly appreciated.

Mike

Mike........I have the same problem........outlook just grabs way too much
power......replying to email is a hit or miss issue............Ive read the
about the addons situation, but I have a no idead what half those things
are.......Good Luck

 

[Brian Tillman]

Cloudmark Desktop (Spam catcher)

This has been known to cause this problem, but Cloudmark did release a fix.
Make sure you have it.

iTunes Outlook Addin (? didn't know iTunes did this)

iTunes will allow synching with an iPhone. If you don't have an iPhone,
disable this or uninstall it.

Microsoft Exchange Unified Messaging
Microsoft Office Sharepoint Colleague Import Add-in
Microsoft Outlook Mobile Service

PDFMOutlook

Often unneeded. Try disabling this as well.

Windows Search Email Indexer

Known to cause the described problem. Can be fixed by disabling indexing
the PST and then reenabling it to start the indexing over.

 

[Guest]

Thanks, Im going to try

This has been known to cause this problem, but Cloudmark did release a fix.
Make sure you have it.


iTunes will allow synching with an iPhone. If you don't have an iPhone,
disable this or uninstall it.



Often unneeded. Try disabling this as well.


Known to cause the described problem. Can be fixed by disabling indexing
the PST and then reenabling it to start the indexing over.

 

[Mike Walsh]

[ ... snipped ... ]

Just a quick follow up on this issue, I think I may have found a solution.
Because my Exchange server is so far away (both physically and via the
network), I have my e-mail delivered to my local PST file and have done this
for years. When I get a new computer and/or a new version of Outlook, I
configure it to use my PST file and all is well (usually).

Outlook 2007 has introduced a new file format for the PST file and after
some digging I found something which described a similar situation to what I
was facing and attributed it to not migrsting the PST file to the new
format. Here is the process to migrate a file:
http://office.microsoft.com/en-us/outlook/HP010383511033.aspx

So far so good this morning but I will keep an eye on it. The Outlook
process is rarely consuming any CPU cycles and my over all computer
responsiveness is much better.

Mike