2007 htmlmail to textmail

  • Thread starter Thread starter Therkules
  • Start date Start date
T

Therkules

I have Outlook 2007, and when I send an email in html, the resiever just get
a textmail. In the older versions of Outlook you could change the editor from
Word to a standard html-editor, but you can't do that in 2007.

What shall I do ??
 
Does the email show in HTML in your Sent Items folder?
If so, the conversion is not taking place in Outlook.
 
Are you sending it as HTML or RTF format?

FWIW, the "standard html-editor" was just the built in Outlook editor, which
was replaced by Word. The choice of editor is not the cause of this problem.
 
Yes it's in my sent box, in the look that it shoud bee in. I was told that it
was most likely to be the editor. In ver 2003 you turn down Word as editor,
it woud work, the man I spoke to did'nt know about 2007, but sai'd that it
usely was the cours in 2003.

if you have any surgestins on what coud be wrong, pease tell me. I can say
that I have no problem sending by Thunderbird. But I woud like to use
Outlook, because it's the one we use at work, and it's the only one I can use
with my PDAphone.
 
it's html, but I have also tried rtf, it does it even wors.

Look at my answer to Roady.
 
RTF should not be used for messages send to internet accts unless you are
100% sure the recipient uses Outlook and you have a requirement for RTF
format. It's a proprietary format only Outlook can read.

Is the contact set to always use text format? Open the contact, double click
on the email address - it should be set to always let outlook decide.

If this is set to let outlook decide, then the problem is on the recipients
side. What mail client does he use?
 
It is sendt as HTML. It was sent to over 20 people, and there is no problem
when I use Thunderbird, then they all can receive HTML-mails.
Non of the recipients have Word, I have and I can receive the mail without
any problems. And the man that said that it was Word that was the problem,
is living as a IT-analyst with Outlook as his domaine, but he does'nt know
2007.
 
Therkules said:
I have Outlook 2007, and when I send an email in html, the resiever
just get a textmail. In the older versions of Outlook you could
change the editor from Word to a standard html-editor, but you can't
do that in 2007.

Is it just the one person or does everyone receiving that message see it as
Plain Text?
 
They all see it as Plain Text. I have also tried to sent it to only one
recipient, but the result was the same. I have tried to change all things I
can find in Outlook, but nothing have helped.
 
I have the same problem. I sent out a nice html message to several people
listed under the "to:" when one replied back it came back looking like plain
text. When I reply back to them it is in plain text still and I can't change
it to html. I have gone in and changed it to "html" and even tried to change
the font to arial - nothing happens.

Any help greatly appreciated!
 
Which indicates the other sender has modified the formatting or simply isn't
able to receive HTML formatted emails.
 
They have no problem rescieving HTML-mails when they are sent from
Thunderbird or Incredimail, only when the mail is made in Outlook.
 
Thank you for replying so quickly. The person who I received rtf/ptf from has
replied back to emails in the past and they have come through just fine as
html, almost all of the time they respond it's html. I have also had this
happen with a few other people who have responded to me in the recent past on
other messages - sometimes it's totally fine and other times it comes in as
rtf/ptf. I don't use incredimail or thunderbird, just outlook. I am not very
tech savvy so all of your help is greatly appreciated. :)

My husband's work has the same problem with their networked Outlook -
sometimes the text is fine and other times its rtf/ptf and none of their IT
people can figure it out, so if you can - you are a miracle worker!

Kelly
 
There is no problem, if they use an older version of Outlook, in them you can
tall it not to use Word as editor, and then they will use a standard HTML
editor. But in ver 2007 you can't do that, thats why mails sent to people
with Word gets the right mail and others don't.
 
AND IF MICROSOFT DON'T FIX IT VERY SOON I'M GONNA CHANGE BACK TO THUNDERBIRD.
I don't want to keep sesnding plain text.
 
Be our guest - but "fixing" the html in Outlook is probably far down the list of bugs that need fixing.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Therkules asked:

| AND IF MICROSOFT DON'T FIX IT VERY SOON I'M GONNA CHANGE BACK TO
| THUNDERBIRD. I don't want to keep sesnding plain text.
 
And that will just show everybody that MS dosen't care about there customers.
They can't expect that everyone have MS Office, I know that they dream of it,
but ........
I have a very large group of people that I support, I have always said to
them don't pay that much for an OfficeSuite, but I was starting to
reconsider, because I think that the rest of the packet is very good, but I
can't recomended whith souch a big error in it.
 

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