2 SATA drives and 1 IDE drive Not Recognized

[John]

Sorry, I did not read all the messages posted earlier.

John John told you to install "Mass Storage Device" drivers. He did not tell you
to install RAID drivers. Forget about RAID for now. Your not useing it.

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[Jeff Y.]

Thanks again. I'll use the cd-rom that came with the motherboard and
install all the appropriate drivers in Windows. I'll also use Data
LifeGuard to find out if it sees the drives.

If that doesn't work, I'll contact DFI by e-mail (but they don't
guarantee that they will respond). I'll let you know what happens on
Monday when I'm in the office.

 

[Jeff Y.]

I tried to install the Windows drivers from the motherboard utility CD-
ROM. From within Windows, I tried to open or run the utility from the
CD-ROM drive. I got an error message: "System cannot read from drive
X: (the CD-ROM drive)". I then tested the drive itself by putting a
different installation CD-ROM for another program in, and it worked
fine. I also tried the same motherboard utlity CD-ROM from within
Windows on my other computer, and the utility opened with no problem.

I then installed a UDF reader driver in Windows, in case the CD-ROM
was UDF format. But it still could not read the CD-ROM. I even made a
duplicate of the CD-ROM on my other computer in case the CD-ROM itself
was damaged. But Windows still could not read from the CD-ROM (same
error message every time). What could be causing this odd behavior?

 

[Jeff Y.]

I tried to install the motherboard driver utility from the original CD-
ROM within Windows. I got an error message: "System cannot read from
Drive Xthe CD-ROM drive)".

I tried several things to identify the problem. First, I put the same
utlity CD-ROM into another computer and tried to access it from within
Windows. I had no problem at all. The utility popped up immediately.
Second, I made a duplicate of the utility CD-ROM on a blank disc to be
sure the CD-ROM itself wasn't damaged. Still got the same error
message. Third, I copied all the files from the utlity CD-ROM onto
another disc but using a standard ISO format (in case the utlity CD-
ROM used a different format). Same error message. Finally, I installed
a UDF Reader driver in Windows in case the CD-ROM was in UDF format.
Same error message.

Why can't Windows read the utlity CD-ROM on my new Windows
installation, but has no problem reading it on a different PC with
Windows?

 

[Jeff Y.]

I tried to install the motherboard driver utility from the original CD-
ROM within Windows. I got an error message: "System cannot read from
Drive Xthe CD-ROM drive)".

I tried several things to identify the problem. First, I put the same
utlity CD-ROM into another computer and tried to access it from within
Windows. I had no problem at all. The utility popped up immediately.
Second, I made a duplicate of the utility CD-ROM on a blank disc to be
sure the CD-ROM itself wasn't damaged. Still got the same error
message. Third, I copied all the files from the utlity CD-ROM onto
another disc but using a standard ISO format (in case the utlity CD-
ROM used a different format). Same error message. Finally, I installed
a UDF Reader driver in Windows in case the CD-ROM was in UDF format.
Same error message.

Why can't Windows read the utlity CD-ROM on my new Windows
installation, but has no problem reading it on a different PC with
Windows?

 

[Jeff Y.]

I tried to install the motherboard driver utility from the original CD-
ROM within Windows. I got an error message: "System cannot read from
Drive Xthe CD-ROM drive)".

I tried several things to identify the problem. First, I put the same
utlity CD-ROM into another computer and tried to access it from within
Windows. I had no problem at all. The utility popped up immediately.
Second, I made a duplicate of the utility CD-ROM on a blank disc to be
sure the CD-ROM itself wasn't damaged. Still got the same error
message. Third, I copied all the files from the utlity CD-ROM onto
another disc but using a standard ISO format (in case the utlity CD-
ROM used a different format). Same error message. Finally, I installed
a UDF Reader driver in Windows in case the CD-ROM was in UDF format.
Same error message.

Why can't Windows read the utlity CD-ROM on my new Windows
installation, but has no problem reading it on a different PC with
Windows?

 

[Jeff Y.]

I've decided that this thread is too confusing at this point. I've
simplified the current problem and posted a new question. I hope
that's OK. If you have more ideas, please go to:

http://groups.google.com/group/micr...d2b072dc72b/3437f1eb01ccb139#3437f1eb01ccb139

It is titled: "System Cannot Recognize the CD". Thanks for all the
help so far.