2 SATA drives and 1 IDE drive Not Recognized

J

Jeff Y.

I have a LANPARTY UT mobo, 2 SATA drives, and 1 IDE drive (300MB). The
SATA drives are not set up with RAID.

The BIOS properly identified all 3 drives. I set up the IDE drive as
the boot drive in the BIOS.

When I ran Windows xp setup, all 3 drives were recognized. I installed
Windows on the IDE drive. After windows setup was complete, I could
not "see" either of the SATA drives from within Windows.

By the way, when I installed the 2 SATA drives without the IDE drive,
and installed Windows on one of the SATA drives, Windows recognized
both SATA drives correctly.

I didn't use a floppy disk with SATA drivers when I installed Windows.

What is the problem? How can I get Windows to recognize the 2 SATA
drives? (I'd like to keep using the IDE drive as my boot drive for
Windows, if possible.)

This is my first posting, so I apologize if I left anything out or
used the wrong terminology. I really would appreciate any help.
 
P

peter

Have you gone to Administrative Tools/computer Management/disk management ??
there you should see the 2 SATA drives...you might need to "connect" them or
Format them in order for them to show under Explorer.
peter
 
J

Jerry

Install the SATA drivers you should have received with the drives; should be
on a floppy. Or download from the drive manufacturer's web site.

Windows may have seen them when installed on one of the SATAs but I'm
guessing that the install on the IDE precluded Windows from installing the
SATA drivers during the install; that's why you need them now.
 
J

Jeff Y.

OK, thanks for the suggestions. I used the SATA drivers, and now
Windows can see all 3 drives.

New problem: Before I posted here, I had tried installing Windows on
the SATA drive by removing the IDE drive. This worked fine. Now I want
to install Windows on the IDE drive, which was my original goal. But
when I go through Windows setup (using the SATA drivers) to install on
the IDE drive, as soon as the computer reboots, it automatically boots
into the SATA drive. Thus I cannot complete the Windows installation.

How can I boot into the IDE drive? How can I get Windows to finish the
installation on the IDE drive? Do I have to delete the Windows
installation on the SATA drive? Do I have to change the boot
configuration or the partition types?

Again, any help is appreciated.
 
P

peter

You need to set the boot order in the BIOS...IDE before SATA or if you BIOS
is like mine you can pick a specific drive as the boot drive.
Then when you boot from the XP CD and do a new installation be sure to pick
the right drive.
You also could disconnect the SATA before you install XP onto the IDE
drive....making sure that the boot order is set to IDE before SATA.When the
Installation is complete,reconnect the SATA and you reboot into XP IDE you
can then format XP off the SATA.
peter
 
J

Jeff Y.

Thanks for the suggestions. I understand everything except: "you can
then format XP off the SATA." Can you explain in a little more detail
what that means and how to do it?
 
D

dobey

Jeff Y. said:
Thanks for the suggestions. I understand everything except: "you can
then format XP off the SATA." Can you explain in a little more detail
what that means and how to do it?

After you boot into XP which is installed on the IDE drive, go into
Administrative tools > Computer management > Disk management then select the
SATA drive and format it. This will remove all of the files on the HDD in
the process.

I hope you have labeled you drives/partitions so you know which one is
which. Makes it harder to accidentally delete or format a partition.
 
J

Jeff Y.

Bad news... I changed the boot drive to the IDE hard drive (instead of
the SATA drive) in the BIOS. I then tried to install Windows on the
IDE drive from the Windows CD-ROM, and pressed F6 to load the newest
SATA drivers. Windows began the installation with no problems,
including copying files. However, when setup rebooted to continue the
installation, I got a DOS-type screen saying that, because of an
error, it could not continue Windows normally, and offered me the
choice of going into safe mode or trying the last good configuration.
I tried to go into safe mode: it loaded the safe mode drivers, then
rebooted itself before actually getting to the safe mode Windows log-
in screen. This happened twice. The same thing happened when I tried
the Last Known Good Configuration.

I then tried to install Windows again on the IDE drive without the
SATA drivers. The installation completed perfectly. But Windows could
not "see" the other two drives as even existing. I checked My Computer
and the Disk Managament console. They only listed one hard drive (the
IDE drive) instead of 3.

What can I try next? I can't figure out what's going wrong.
 
J

John

Can Widows "see" the drives in . . . Administrative Tools/Computer
Management/Disk management . . . ?
 
J

Jeff Y.

No. The 2 SATA drives are completely missing there. Suggestions? I'm
getting desperate.
 
J

John

Dose you BIOS still see them at bootup?

Are the jumpers on the drives set correctly? (CS, master, slave)

Have you tried booting with the hard drive's utility disk (Max Blast, Data
Lifeguard, Seatools etc)?
 
J

Jeff Y.

The BIOS can see all 3 drives at bootup.

I don't think there are any jumpers on SATA drives. I had a Microsoft
Certified Technician come in yesterday, and he said that he had set up
the "ribbon" cable and jumpers correctly for the IDE drive to boot.
(He couldn't fix the problem either and gave up after 6 hours.)

I haven't tried booting with the utility disk (Data Lifeguard). I
located the utility disk on WD's website. Do I use the DOS or Windows
utility? How do I use the disk to boot?

Why can I see all drives in Disk Management when I install Windows on
the SATA drive, but not see either of the SATA drives when I install
Windows on the IDE drive?
 
J

John John

You're going around in circles! You had it earlier, reread the posts
and you will see.

You want to install Windows XP in the IDE drive and use the SATA drives
as storage devices, right? Disconnect the power to the SATA drives.
Set the IDE drive as the primary device on the primary IDE controller.
Install Windows on the IDE drive, do not power the SATA drives at this
stage. DO NOT use F6 while installing Windows on the IDE drive. Once
Windows is properly installed and you see that it boots properly boot
the installation and install the "Mass Storage Device" drivers for the
SATA controller, ensure that the drivers are properly installed. Shut
down the computer, plug the power to the SATA drives, ensure that the
IDE drive is ahead of the SATA drives in the boot order and reboot the
computer. If necessary use the Disk Management tool to partition and
format the SATA disks. You could do all the above while keeping the
SATA drives connected and powered but it avoids drive mix ups if you
keep them out of the picture until Windows is properly installed.

John
 
A

Anna

Jeff:
The basic problem (at least as it seems to me) is that you've been
unsuccessful in installing the SATA controller drivers onto your PATA (IDE)
HDD. Why you've been unsuccessful in doing so I don't know. Have you
carefully reviewed your motherboard's user guide dealing with whatever
sections relate to the installation of SATA HDDs with particular emphasis on
the installation of SATA controller drivers?

In one of your previous postings I believe you mentioned that the
motherboard in question is a DFI model. If that is so, have you been in
touch with DFI's tech support re this issue? It might be worthwhile to do so
if you're still unable to resolve this problem.
Anna
 
J

Jeff Y.

Thanks Anna and John John for your suggestions. It seems that both of
you agree that somehow the SATA controller drivers have not been
successfully installed. I'll be able to try these suggestions on
Friday and will update you on whether they work out.
 
J

John

I don't know why you would need drivers unless you installed an SATA controler
card that is not built into the Mother Board. I just installed a couple of them
myself a week ago and had no problem with the BIOS seeing the SATA drives. I
just stuck the new drive in on the new motherboard and booted to the Win-XP CD
and I was on my way . . .

After Installing Win-XP and all the hardware devices - I then installed the
drivers from the CD that came with the MB.

Like you said . . . Let us know how it goes.

Thanks Anna and John John for your suggestions. It seems that both of
you agree that somehow the SATA controller drivers have not been
successfully installed. I'll be able to try these suggestions on
Friday and will update you on whether they work out.
____ _
| __\_\_o____/_|
<[___\_\_-----<------------------<No Spam Please><
| o'
 
A

Anna

John:
It may very well be that the lack of auxiliary SATA controller drivers may
not be at the root of Jeff's problem although from his description of the
problem it certainly sounds like it. When you say that (apparently) you did
not need to install such auxiliary SATA controller drivers, were you using
the *identical* make & model of Jeff's motherboard? You do understand, I
assume, that this is a capability of the motherboard, e.g., in some
motherboards the SATA controller drivers (at least as it involves a non-RAID
configuration) are integrated within the MB, while in other motherboards a
user must install an auxiliary SATA controller driver (the infamous F6
routine) for the system to recognize the existence of a SATA HDD.
Anna


I don't know why you would need drivers unless you installed an SATA
controler
card that is not built into the Mother Board. I just installed a couple of
them
myself a week ago and had no problem with the BIOS seeing the SATA drives. I
just stuck the new drive in on the new motherboard and booted to the Win-XP
CD
and I was on my way . . .

After Installing Win-XP and all the hardware devices - I then installed the
drivers from the CD that came with the MB.

Like you said . . . Let us know how it goes.

Thanks Anna and John John for your suggestions. It seems that both of
you agree that somehow the SATA controller drivers have not been
successfully installed. I'll be able to try these suggestions on
Friday and will update you on whether they work out.
____ _
| __\_\_o____/_|
<[___\_\_-----<------------------<No Spam Please><
| o'
 
J

Jeff Y.

I followed John John's instructions above exactly, with one exception.
Windows XP installed correctly on the IDE drive and I rebooted into
Windows. But I was unable to install the SATA drivers prior to
reinstalling the 2 SATA hard drives. There were not any RAID
controllers listed in Device Manager prior to installing the SATA
drives.

However, after reinstalling the two SATA drives, the RAID controller
appeared in Device Manager, but without any drivers. (Because of this,
I assume, the SATA drives did not show up at all in My Computer or
Disk Management.) When I tried to install the RAID drivers in Device
Manager, it did not recognize the driver I had downloaded as matching
the RAID controller. Perhaps the the RAID driver file that I
downloaded from the DFI website was the wrong one. Here is the link to
all the drivers for my motherboard:

http://us.dfi.com.tw/Support/Download/driver_download_us.jsp?PRODUCT_ID=3872&STATUS_FLAG=A&SITE=NA

The file I downloaded is named NF4 RAID F6.ZIP. (It's the 5th driver
down from the top of the page.) Can anyone tell me if this is the
correct file?

I hope that, if I can install the correct drivers, my problem will be
solved.

(One question for John and Anna in reply to their last interchange: I
mentioned above that, when I installed Windows on one of the SATA
drives, all 3 drives were correctly identified, and I never had to
install any drivers at all. I only had a problem when I tried to
install Windows on the IDE drive. Why would this be?)

If anyone could help me find the correct driver for the SATA/RAID
controller, it would definitely help.


John:
It may very well be that the lack of auxiliary SATA controller drivers may
not be at the root of Jeff's problem although from his description of the
problem it certainly sounds like it. When you say that (apparently) you did
not need to install such auxiliary SATA controller drivers, were you using
the *identical* make & model of Jeff's motherboard? You do understand, I
assume, that this is a capability of the motherboard, e.g., in some
motherboards the SATA controller drivers (at least as it involves a non-RAID
configuration) are integrated within the MB, while in other motherboards a
user must install an auxiliary SATA controller driver (the infamous F6
routine) for the system to recognize the existence of a SATA HDD.
Anna


I don't know why you would need drivers unless you installed an SATA
controler
card that is not built into the Mother Board. I just installed a couple of
them
myself a week ago and had no problem with the BIOS seeing the SATA drives. I
just stuck the new drive in on the new motherboard and booted to the Win-XP
CD
and I was on my way . . .

After Installing Win-XP and all the hardware devices - I then installed the
drivers from the CD that came with the MB.

Like you said . . . Let us know how it goes.

Thanks Anna and John John for your suggestions. It seems that both of
you agree that somehow the SATA controller drivers have not been
successfully installed. I'll be able to try these suggestions on
Friday and will update you on whether they work out.

____ _
| __\_\_o____/_|
<[___\_\_-----<------------------<No Spam Please><
| o'- Hide quoted text -

- Show quoted text -
 
J

John

You don't need that driver just to use your SATA drives (unless you have them
set up with RAID which you don't)

You should have a line item in Device manager like "IDE ATA/ATAPI controllers"
and under that should be a " . . . . Serial ATA Controller"

All the drivers you need should be on the Disk that came with the Motherboard.
Then just update the drivers if newer versions are available on the web site

Like Anna said . . . contact DFI

http://us.dfi.com.tw/Contact/contact_us.jsp?PAGE_TYPE=US&INDEX_TYPE=MB&SITE=NA


In order to us the WD Data Lifeguard disk to boot from, you have to make a
bootable floppy (use the DOS version). But you should be able to use the Windows
version just to see if Data Lifeguard see's the drives. If Data Lifeguardsee's
the drives then you're in good shape. Just format them to be used as extra
storage

Seagate DiscWizard also works from within Windows and can partition and format
you SATA drives. I've used both.

John

I followed John John's instructions above exactly, with one exception.
Windows XP installed correctly on the IDE drive and I rebooted into
Windows. But I was unable to install the SATA drivers prior to
reinstalling the 2 SATA hard drives. There were not any RAID
controllers listed in Device Manager prior to installing the SATA
drives.

However, after reinstalling the two SATA drives, the RAID controller
appeared in Device Manager, but without any drivers. (Because of this,
I assume, the SATA drives did not show up at all in My Computer or
Disk Management.) When I tried to install the RAID drivers in Device
Manager, it did not recognize the driver I had downloaded as matching
the RAID controller. Perhaps the the RAID driver file that I
downloaded from the DFI website was the wrong one. Here is the link to
all the drivers for my motherboard:

http://us.dfi.com.tw/Support/Download/driver_download_us.jsp?PRODUCT_ID=3872&STATUS_FLAG=A&SITE=NA

The file I downloaded is named NF4 RAID F6.ZIP. (It's the 5th driver
down from the top of the page.) Can anyone tell me if this is the
correct file?

I hope that, if I can install the correct drivers, my problem will be
solved.

(One question for John and Anna in reply to their last interchange: I
mentioned above that, when I installed Windows on one of the SATA
drives, all 3 drives were correctly identified, and I never had to
install any drivers at all. I only had a problem when I tried to
install Windows on the IDE drive. Why would this be?)

If anyone could help me find the correct driver for the SATA/RAID
controller, it would definitely help.


John:
It may very well be that the lack of auxiliary SATA controller driversmay
not be at the root of Jeff's problem although from his description of the
problem it certainly sounds like it. When you say that (apparently) you did
not need to install such auxiliary SATA controller drivers, were you using
the *identical* make & model of Jeff's motherboard? You do understand,I
assume, that this is a capability of the motherboard, e.g., in some
motherboards the SATA controller drivers (at least as it involves a non-RAID
configuration) are integrated within the MB, while in other motherboards a
user must install an auxiliary SATA controller driver (the infamous F6
routine) for the system to recognize the existence of a SATA HDD.
Anna


I don't know why you would need drivers unless you installed an SATA
controler
card that is not built into the Mother Board. I just installed a couple of
them
myself a week ago and had no problem with the BIOS seeing the SATA drives. I
just stuck the new drive in on the new motherboard and booted to the Win-XP
CD
and I was on my way . . .

After Installing Win-XP and all the hardware devices - I then installed the
drivers from the CD that came with the MB.

Like you said . . . Let us know how it goes.

Thanks Anna and John John for your suggestions. It seems that both of
you agree that somehow the SATA controller drivers have not been
successfully installed. I'll be able to try these suggestions on
Friday and will update you on whether they work out.
Jeff:
The basic problem (at least as it seems to me) is that you've been
unsuccessful in installing the SATA controller drivers onto your PATA
(IDE)
HDD. Why you've been unsuccessful in doing so I don't know. Have you
carefully reviewed your motherboard's user guide dealing with whatever
sections relate to the installation of SATA HDDs with particular emphasis
on
the installation of SATA controller drivers?
In one of your previous postings I believe you mentioned that the
motherboard in question is a DFI model. If that is so, have you been in
touch with DFI's tech support re this issue? It might be worthwhileto do
so
if you're still unable to resolve this problem.
Anna
The BIOS can see all 3 drives at bootup.
I don't think there are any jumpers on SATA drives. I had a Microsoft
Certified Technician come in yesterday, and he said that he had set up
the "ribbon" cable and jumpers correctly for the IDE drive to boot.
(He couldn't fix the problem either and gave up after 6 hours.)
I haven't tried booting with the utility disk (Data Lifeguard). I
located the utility disk on WD's website. Do I use the DOS or Windows
utility? How do I use the disk to boot?
Why can I see all drives in Disk Management when I install Windows on
the SATA drive, but not see either of the SATA drives when I install
Windows on the IDE drive?
Dose you BIOS still see them at bootup?
Are the jumpers on the drives set correctly? (CS, master, slave)
Have you tried booting with the hard drive's utility disk (Max Blast,
Data
Lifeguard, Seatools etc)?
On 6 Mar 2007 07:30:10 -0800, "Jeff Y." <[email protected]>
wrote:
No. The 2 SATA drives are completely missing there. Suggestions? I'm
getting desperate.
Can Widows "see" the drives in . . . Administrative Tools/Computer
Management/Disk management . . . ?
On 5 Mar 2007 13:49:45 -0800, "Jeff Y." <[email protected]>
wrote:
Bad news... I changed the boot drive to the IDE hard drive
(instead
of
the SATA drive) in the BIOS. I then tried to install Windowson
the
IDE drive from the Windows CD-ROM, and pressed F6 to load the
newest
SATA drivers. Windows began the installation with no problems,
including copying files. However, when setup rebooted to continue
the
installation, I got a DOS-type screen saying that, because of an
error, it could not continue Windows normally, and offered me the
choice of going into safe mode or trying the last good
configuration.
I tried to go into safe mode: it loaded the safe mode drivers,
then
rebooted itself before actually getting to the safe mode Windows
log-
in screen. This happened twice. The same thing happened whenI
tried
the Last Known Good Configuration.
I then tried to install Windows again on the IDE drive without the
SATA drivers. The installation completed perfectly. But Windows
could
not "see" the other two drives as even existing. I checked My
Computer
and the Disk Managament console. They only listed one hard drive
(the
IDE drive) instead of 3.
What can I try next? I can't figure out what's going wrong.
Thanks for all the help. I'll be able to try it out on Monday.
On Mar 3, 10:18 am, "dobey" <[email protected]> wrote:
Thanks for the suggestions. I understand everything except:
"you can
then format XP off the SATA." Can you explain in a little
more
detail
what that means and how to do it?
After you boot into XP which is installed on the IDE drive, go
into
Administrative tools > Computer management > Disk management
then
select the
SATA drive and format it. This will remove all of the files on
the HDD in
the process.
I hope you have labeled you drives/partitions so you know
which
one is
which. Makes it harder to accidentally delete or format a
partition.- Hide quoted text -
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____ _
| __\_\_o____/_|
<[___\_\_-----<------------------<No Spam Please><
| o'- Hide quoted text -

- Show quoted text -
____ _
| __\_\_o____/_|
<[___\_\_-----<------------------<No Spam Please><
| o'
 

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