2 fried machines -- need help.

J

Joe Befumo

Although mainly a software guy, over the past twenty years or so I've
developed a modicum of skill diagnosing the more common hardware issues, but
this has me utterly perplexed.



First, the machines: Two identical low-end no-name ebay specials.
Motherboards are ASRock K7S41GX. Both machines have 1 Gig ram. One was
running 2003 Server, and had no add-ons. The second ran XP Professional, and
had a Turtle Beach sound card, an M-Audio recording interface, and an AXRock
auxiliary RS-232 port (9-pin). Both had been upgraded with higher-end
heat-sink/fans, since both experienced heat-related issues early on.
Finally, the server had a upgraded power supply (which I had replaced on the
journey of diagnosing the heat problems.)



A couple of weeks ago, I was working on the XP machine (I think I was
running Adobe Photoshop at the time), and the machine just went dead. (This
is what it was doing when I was experiencing the heat problems, but that was
a while ago). I unplugged it, let it sit a while, and tried starting it -
absolutely dead). I happened to have an old 145W power supply around, so I
swapped it in, and the machine started right up. I started to work and after
a few minutes, my video went dead (monitor LED went from green to flashing
orange). The machine, however, was still running. I unplugged & replugged
it, started it up - I could hear the drives spinning, lights came on, no
warning beeps, but . . . no video (No bios messages, monitor keeps showing
'no signal.) I tried it with another monitor with the same results. So, I
figured that maybe the (on the motherboard) video had gotten fried when the
power supply went (though I wouldn't have expected it to have started fine,
and then died.) I bought an AGP video adaptor, put it in - no change.

At this juncture I figured that I must have fried the motherboard. Since I
really didn't need the 2003 Server machine running just then, I just
transferred my drives, PCI boards, and whatnot into the server machine,
plugged it in, and . . . same damned thing!



At this point I was about out of patience, so my wife took over. She
restored the server machine to its original configuration, and . . . not IT
wasn't working! What the #$@@!?



After some further messing around, we discovered that if we didn't plug in
the network cable (NIC also on the motherboard), we could boot in safe mode.
Moreover, our BIOS was showing a conflict with both the NIC and the Video
contending for IRQ11. (There's no way to set those values in the BIOS, as
far as we could see. I was able to install the AGP video, set it in bios,
the boot in safe mode and change the IRQs (it assigned a virtual IRQ to the
video.) However, it still won't boot if the network cable is attached. If it's
unplugged the machine can boot normally.



The server machine, meanwhile, is dead as a doornail, and won't do
anything - won't even beep when I try booting it with all the RAM removed.



My wife suggested that maybe one of my peripheral cards is the culprit, and
might be damaging motherboards, bus controllers, ??? The thing is, I've been
using these two cards for a bunch of years, in a number of systems, with no
problems.



I guess the next thing I'll try is sticking a PCI network adapter in there,
but I'm still totally in the dark as to what could have caused this. Any
ideas? Thanks.



Joe
 
G

GlowingBlueMist

Joe Befumo said:
Although mainly a software guy, over the past twenty years or so I've
developed a modicum of skill diagnosing the more common hardware issues,
but this has me utterly perplexed.



First, the machines: Two identical low-end no-name ebay specials.
Motherboards are ASRock K7S41GX. Both machines have 1 Gig ram. One was
running 2003 Server, and had no add-ons. The second ran XP Professional,
and had a Turtle Beach sound card, an M-Audio recording interface, and an
AXRock auxiliary RS-232 port (9-pin). Both had been upgraded with
higher-end heat-sink/fans, since both experienced heat-related issues
early on. Finally, the server had a upgraded power supply (which I had
replaced on the journey of diagnosing the heat problems.)



A couple of weeks ago, I was working on the XP machine (I think I was
running Adobe Photoshop at the time), and the machine just went dead.
(This is what it was doing when I was experiencing the heat problems, but
that was a while ago). I unplugged it, let it sit a while, and tried
starting it - absolutely dead). I happened to have an old 145W power
supply around, so I swapped it in, and the machine started right up. I
started to work and after a few minutes, my video went dead (monitor LED
went from green to flashing orange). The machine, however, was still
running. I unplugged & replugged it, started it up - I could hear the
drives spinning, lights came on, no warning beeps, but . . . no video (No
bios messages, monitor keeps showing 'no signal.) I tried it with another
monitor with the same results. So, I figured that maybe the (on the
motherboard) video had gotten fried when the power supply went (though I
wouldn't have expected it to have started fine, and then died.) I bought
an AGP video adaptor, put it in - no change.

At this juncture I figured that I must have fried the motherboard. Since I
really didn't need the 2003 Server machine running just then, I just
transferred my drives, PCI boards, and whatnot into the server machine,
plugged it in, and . . . same damned thing!



At this point I was about out of patience, so my wife took over. She
restored the server machine to its original configuration, and . . . not
IT wasn't working! What the #$@@!?



After some further messing around, we discovered that if we didn't plug in
the network cable (NIC also on the motherboard), we could boot in safe
mode. Moreover, our BIOS was showing a conflict with both the NIC and the
Video contending for IRQ11. (There's no way to set those values in the
BIOS, as far as we could see. I was able to install the AGP video, set it
in bios, the boot in safe mode and change the IRQs (it assigned a virtual
IRQ to the video.) However, it still won't boot if the network cable is
attached. If it's unplugged the machine can boot normally.



The server machine, meanwhile, is dead as a doornail, and won't do
anything - won't even beep when I try booting it with all the RAM removed.



My wife suggested that maybe one of my peripheral cards is the culprit,
and might be damaging motherboards, bus controllers, ??? The thing is,
I've been using these two cards for a bunch of years, in a number of
systems, with no problems.



I guess the next thing I'll try is sticking a PCI network adapter in
there, but I'm still totally in the dark as to what could have caused
this. Any ideas? Thanks.



Joe
Just a rambling shot in the dark but you might try powering up one of the
boxes but going directly into the BIOS settings.

If no video is working at all try resetting the BIOS to factory using the
jumper pin or removing the battery for a minute while the PC is unplugged
from the power outlet.

Not having one of your boards around you might look for something in the PCI
configuration area that looks like reset ESSID or some such. I suspect the
motherboards are confused as to what is/was automatically configurable by
the board and what is manually configurable.

It might be easier to see if your BIOS has something that reads like "Load
Failsafe" or just use the motherboard jumper and default the BIOS to factory
settings. Then boot the box and see if things at least start to appear to
work again and go from there.

I'm sure others here may have an easier approach to fixing the problem once
they get around to responding.
 
T

Todd

You didn't say how old your motherboards are. If they are two or three
years old, and they both failed about the same time, the first thing I
thought of was bad caps.

Check the mother boards for blown or leaking capacitors.

Just something to check.

Todd
 
J

Joe Befumo

Yeah, I suppose they might be three years old.

Amazing! I'm running a Pentium 266 Gateway machine as my domain server --
that must be a good eight or more years old. It's been up 24X7 since I
bought it, and never had the slightest problem. Well, I guess you get what
you pay for.

Joe
 
J

Joe Befumo

Assuming that I wind up replacing these motherboards, which is looking more
likely all the time, what brands do you folks recommend? (Again, this is a
socket 462 application.) I don't want to make the mistake of replacing
garbage with more garbage.

Thanks again,

Joe
 
K

kony

Yeah, I suppose they might be three years old.

Amazing! I'm running a Pentium 266 Gateway machine as my domain server --
that must be a good eight or more years old. It's been up 24X7 since I
bought it, and never had the slightest problem. Well, I guess you get what
you pay for.


Gateway used exceptional boards at the time, usually Intel
OEM version of retail AL440LX (Atlanta). That system
(besides the other consumables like power and drives) might
run for several more years. There were others at similar
prices that used worse boards, are already dead.
 

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