1st Explorer screen freezes

[Guest]

When I open Internet Explorer, the window pulls up like normal. If I move the
cursor at all, the window freezes and the hourglass pops up. The window shows
"Done" in the corner, yet the bar shows it is still loading. I leave that one
frozen and open another Internet Explorer and it works perfectly, so I use
the second window. If I close the frozen window, in a few minutes I get a
message that there is a problem and Explorer must close. If I leave the
frozen window open, I can use Explorer for hours with no problems. What's
wrong?

 

[Guest]

When I open Internet Explorer, the window pulls up like normal. If I move the
cursor at all, the window freezes and the hourglass pops up. The window shows
"Done" in the corner, yet the bar shows it is still loading. I leave that one
frozen and open another Internet Explorer and it works perfectly, so I use
the second window. If I close the frozen window, in a few minutes I get a
message that there is a problem and Explorer must close. If I leave the
frozen window open, I can use Explorer for hours with no problems. What's
wrong?

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Note the space between regsvr32_dll in all cases ( or you can copy and
paste the commands in the run.
Reboot your machine, does the behaviour occur again?.
HTH.
Let us know.
nass

 

[Guest]

Dear Nass,

Thank you so much for the info, but this didn't work for me. I did all the
clean up things. When I did the Run Commands, I had this message on the first
one: RegSvr32 - Dll Register Server in urlmon.dll succeeded. On the others,
a black screen would flash, but it was too fast to read any message.

I noticed that when I am opening the page that freezes, the bottom info bar
will state "unknown zone". (I have had this homepage for 2 years, so all
cookies and stuff should be well established.) Also on the bottom bar is a
icon that looks like a piece of paper with a shield on the front with an
exclamation point.

The only thing that I can up with, is that sometimes when viewing my home
page, I would get a message that the certificate had expired. Since I own my
home page, I contacted my server and was told to delete the outdated
certificate because I have a new active certificate for the page. There
should have been no problems, since the certificate was dead anyway.

When I open Internet Explorer, the window pulls up like normal. If I move the
cursor at all, the window freezes and the hourglass pops up. The window shows
"Done" in the corner, yet the bar shows it is still loading. I leave that one
frozen and open another Internet Explorer and it works perfectly, so I use
the second window. If I close the frozen window, in a few minutes I get a
message that there is a problem and Explorer must close. If I leave the
frozen window open, I can use Explorer for hours with no problems. What's
wrong?

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Note the space between regsvr32_dll in all cases ( or you can copy and
paste the commands in the run.
Reboot your machine, does the behaviour occur again?.
HTH.
Let us know.
nass