Explorer and boot process freezes

[JP]

These both happen on one laptop sometimes:

1. Windows Explorer freezes when changing navigation from one folder to
another. Sometimes it will recover itself after a minute or so. Or we can
click close to stop non-responding program. The desktop shell then restarts
by itself. Other applcations can be run normally while Explorer itself is
frozen. And the frozen window can be minimised.

2. The boot hangs after the Start Up display appears. Including the /SOS
switch in the boot.ini showed that it froze after all drivers are loaded and
when a primary GUI appears to show the Windows version and CPU information.
Hard-shut-down>start in Safe Mode>shut-down,>start normally and all is well
again.

Swapped memory and did CHKDSK /R and defragged and did SFC/scannow, and also
used CCleaner to check for system errors - still happens. But as said at the
beginning - sometimes only.

We have a feeling these are somehow related. Have not be able to relate
these to anything specific done on the unit. Also, they don't always happen
at the same time. A puzzler for us ageing folks here.

TIA for any insights.

JP
--

 

[The Real Truth MVP]

Try my Explorer Shell Fix tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

 

[JP]

Try my Explorer Shell Fix tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

Thanks for the link. Have downloaded that as well a few others! Will try out
later today.
Regards.
JP
--

 

[PA Bear [MS MVP]]

Do NOT download anything from that site! He is NOT an MS-MVP and he hosts
utilities he stole from others!

 

[Unknown]

Don't do it. You'll cause problems.

Thanks for the link. Have downloaded that as well a few others! Will try
out later today.
Regards.
JP