16 bit subsystem error

[Bioboffin]

I have a workstation on my network which produces an error message whenever
a program attempts to run a 16 bit module. If I click ignore, the program
goes on to run correctly. The error message is annoying, and I'd like to get
rid of it if possible.
The workstation is a new Dell with Windows XP service pack 1, and all the
latest patches. It runs the majority of programs with no problems at all
(e.g. Office 2003).

The text of the error message is as follows:


16 bit MS-Dos subsystem

An application has attempted to load a 16 bit DOS device driver, which
cannot be supported. This may cause the application to function incorrectly.
Chose close to terminate the application.

Any help would be appreciated.

John.

 

[Thorsten Matzner]

I have a workstation on my network which produces an error message whenever
a program attempts to run a 16 bit module. If I click ignore, the program
goes on to run correctly. The error message is annoying, and I'd like to get
rid of it if possible.

See if this helps: "How to Troubleshoot 16-Bit Windows Programs in
Windows XP" (http://support.microsoft.com/?kbid=314495).

 

[Haggis]

I have a workstation on my network which produces an error message whenever
a program attempts to run a 16 bit module. If I click ignore, the program
goes on to run correctly. The error message is annoying, and I'd like to
get rid of it if possible.
The workstation is a new Dell with Windows XP service pack 1, and all the
latest patches. It runs the majority of programs with no problems at all
(e.g. Office 2003).

The text of the error message is as follows:


16 bit MS-Dos subsystem

An application has attempted to load a 16 bit DOS device driver, which
cannot be supported. This may cause the application to function
incorrectly. Chose close to terminate the application.

Any help would be appreciated.

John.

have you tried compatibility mode?

 

[Bioboffin]

This may help.
Start Registry Editor (Regedt32.exe or Regedit.exe).

NOTE: In Windows XP, Regedit.exe and Regedt32.exe have been integrated
into
a single program that combines the features of the two registry editors in
Windows 2000.
Locate and select the following value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers\VDD
Right click on VDD click Delete.
Right click on a blank area of the right panel, point to New, and then
click
Multi-string Value.
Type VDD in the Value Name box, and then press ENTER.
Quit Registry Editor.
If the issue continues to occur, verify that the proper version of the
Command.com file is installed in the systemroot/System32 folder on your
computer.

The Windows XP version of the Command.com file has attributes similar to
the
following: Size Date Time
------------------------------
50620 08-23-2001 4:00 A.M.

Now it would appear that this has something to do with Symantec so I'll
give
you a link to their solution.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000030812224206
It's the same as what I gave you but notice that you need to update the
symevent files. Do so.
{]:~)

Thanks for the reply - I'll try it tomorrow. The machine doesn't have any
Symantec software on it, so I can eliminate that one.

John.

 

[Bioboffin]

See if this helps: "How to Troubleshoot 16-Bit Windows Programs in
Windows XP" (http://support.microsoft.com/?kbid=314495).

Thanks for your reply. I did find this article, and tried it all without
success.

John.

 

[Bioboffin]

have you tried compatibility mode?

Not yet - but I will. Thanks.

J.