16 bit programs

R

Rainy

Windows XP Home OEM
Sp3

Error: Cannot install 16 bit programs

I have never had this problem before. I was having a problem with one of my
favorite programs (The Font Thing), so I uninstalled it. When I tried to
reinstalled it, I got the prompt I couldn't install 16 bit programs. I
have used this program for years, and the only thing I have done recently
that is different is to get some windows xp updates! . Does anyone know
what could be causing this? I think it might be one of the updates!
Appreciate any help.. Rainy
 
P

Pegasus [MVP]

Rainy said:
Windows XP Home OEM
Sp3

Error: Cannot install 16 bit programs

I have never had this problem before. I was having a problem with one of
my favorite programs (The Font Thing), so I uninstalled it. When I tried
to reinstalled it, I got the prompt I couldn't install 16 bit programs.
I have used this program for years, and the only thing I have done
recently that is different is to get some windows xp updates! . Does
anyone know what could be causing this? I think it might be one of the
updates! Appreciate any help.. Rainy

It would help if you posted the error message you see on the scree -
verbatim, please!
 
R

Rainy

Pegasus said:
It would help if you posted the error message you see on the scree -
verbatim, please!


Hi Pegasus,
I no longer had the program or setup file on my system, so I had to try and
reinstall it and this is what I got

Can't run 16-bit Windows Program

Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its components).
Check to ensure the path and filename are correct and that all required
libraries are available.

Of course I am staring right at it... :) I hope this helps you to help me..
thanks so much! Rainy
 
P

Pegasus [MVP]

Rainy said:
Hi Pegasus,
I no longer had the program or setup file on my system, so I had to try
and
reinstall it and this is what I got

Can't run 16-bit Windows Program

Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its
components).
Check to ensure the path and filename are correct and that all required
libraries are available.

Of course I am staring right at it... :) I hope this helps you to help
me.. thanks so much! Rainy

The first step would be to check if the file C:\Progra~1\Sue
Fisher\SETUP.EXE exists. You can find out like so:
1. Click Start / Run
2. Type the three letters cmd and press Enter.
3. Type this command and press Enter:
dir C:\Progra~1\Sue Fisher\SETUP.EXE

If the file does exist, continue like so:
4. cd /d C:\Progra~1\Sue Fisher{Enter}
5. setup{Enter}

You should also ask yourself how the folder C:\Progra~1\Sue Fisher got
created. It is not a native Windows folder. Did you perform some other step
before when attempting to install this program? What were they?
 
B

Bob I

Rainy said:
Hi Pegasus,
I no longer had the program or setup file on my system, so I had to try and
reinstall it and this is what I got

Can't run 16-bit Windows Program

Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its components).
Check to ensure the path and filename are correct and that all required
libraries are available.

Of course I am staring right at it... :) I hope this helps you to help me..
thanks so much! Rainy

I suspect it may be caused by Microsoft Security Bulletin MS10-015 so
you could call 1-866-PCSAFETY and ask
 
R

Rainy

Bob I said:
I suspect it may be caused by Microsoft Security Bulletin MS10-015 so you
could call 1-866-PCSAFETY and ask

I scan my computer daily with AVG, asquare, and AD Aware SE.. the later not
as often, but recently did .. I am now scanning again.. after just
updating.. thanks for your input.. Rainy
 
R

Rainy

Pegasus said:
The first step would be to check if the file C:\Progra~1\Sue
Fisher\SETUP.EXE exists. You can find out like so:
1. Click Start / Run
2. Type the three letters cmd and press Enter.
3. Type this command and press Enter:
dir C:\Progra~1\Sue Fisher\SETUP.EXE

If the file does exist, continue like so:
4. cd /d C:\Progra~1\Sue Fisher{Enter}
5. setup{Enter}

You should also ask yourself how the folder C:\Progra~1\Sue Fisher got
created. It is not a native Windows folder. Did you perform some other
step before when attempting to install this program? What were they?

I followed your advice and put the three letters cmd and pressed enter.
'Typed the command and the answer was no it was not there.. ask myself, well
I created the folder myself.. when I extracted the files.. No I didn't
perform any other step .. should I have? Since the filed didn't come
already in a folder I thought for sure I needed to create it myself.. ..
Rainy

I am very confused by this.. why is it just The Font Thing that is not able
to install..
 
P

Pegasus [MVP]

Rainy said:
I followed your advice and put the three letters cmd and pressed enter.
'Typed the command and the answer was no it was not there.. ask myself,
well I created the folder myself.. when I extracted the files.. No I
didn't perform any other step .. should I have? Since the filed didn't
come already in a folder I thought for sure I needed to create it myself..
.. Rainy

I am very confused by this.. why is it just The Font Thing that is not
able to install..

It is hardly surprising that the installation job fails when setup does not
exist in the place where you invoke it. What makes you think it should be
there?
 
R

Rainy

Pegasus said:
It is hardly surprising that the installation job fails when setup does
not exist in the place where you invoke it. What makes you think it should
be there?
Because I unzipped it there.. Setup is there.. I can see it.. I unzipped it
there, the same way I unzip every program I install. I can't sit and argue
about whether I see this program or not.. that is silly.. why windows xp is
saying it's not there, I have no idea. Ok will show you a screen shot..

www.sweetwrapz.net/thefont_thing.png . ok so do you see it, or is this just
me.. lol Rainy
 
L

Lem

Rainy said:
Because I unzipped it there.. Setup is there.. I can see it.. I unzipped it
there, the same way I unzip every program I install. I can't sit and argue
about whether I see this program or not.. that is silly.. why windows xp is
saying it's not there, I have no idea. Ok will show you a screen shot..

www.sweetwrapz.net/thefont_thing.png . ok so do you see it, or is this just
me.. lol Rainy

The problem is the space in the path. The error message you received
Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its components)

indicates that Windows changed the directory Program Files to Progra~1
(to comply with the DOS-like 8.3 filename convention) but for some
reason didn't do so for Sue Fisher (that should have been changed to
SueFis~1)

In the Command Prompt, you deal with spaces by surrounding the path with
quotes. Thus, if you were to open the Command Prompt and type
dir "C:\Progra~1\Sue Fisher\SETUP.EXE" [note the quotes]
you will get the file details of the setup.exe file.

I assume, however, that your troubles arose when you opened the folder
named Sue Fisher, found the file named setup.exe, and double-clicked on
it. I infer from this that the setup.exe program itself is having a
problem when it attempts to reference one of the other setup files in
that folder.

Try this:
1. Move the folder Sue Fisher to C:\
2. Rename it without the space, and for good measure, with 8 or fewer
characters. For example, SueFish
3. Navigate to C:\SueFish using Windows Explorer and double click on
setup.exe
 
R

Rainy

Lem said:
Rainy said:
Because I unzipped it there.. Setup is there.. I can see it.. I unzipped
it there, the same way I unzip every program I install. I can't sit and
argue about whether I see this program or not.. that is silly.. why
windows xp is saying it's not there, I have no idea. Ok will show you a
screen shot..

www.sweetwrapz.net/thefont_thing.png . ok so do you see it, or is this
just me.. lol Rainy

The problem is the space in the path. The error message you received
Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its
components)

indicates that Windows changed the directory Program Files to Progra~1 (to
comply with the DOS-like 8.3 filename convention) but for some reason
didn't do so for Sue Fisher (that should have been changed to SueFis~1)

In the Command Prompt, you deal with spaces by surrounding the path with
quotes. Thus, if you were to open the Command Prompt and type
dir "C:\Progra~1\Sue Fisher\SETUP.EXE" [note the quotes]
you will get the file details of the setup.exe file.

I assume, however, that your troubles arose when you opened the folder
named Sue Fisher, found the file named setup.exe, and double-clicked on
it. I infer from this that the setup.exe program itself is having a
problem when it attempts to reference one of the other setup files in that
folder.

Try this:
1. Move the folder Sue Fisher to C:\
2. Rename it without the space, and for good measure, with 8 or fewer
characters. For example, SueFish
3. Navigate to C:\SueFish using Windows Explorer and double click on
setup.exe

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/apollo/40th/index.html

Thank you so much Lem, it worked, you are very good! It's nice to have
someone jump in that knows a thing or to.. I don't understand the workings
of Winxp.. Why it did that in the first place.. Thank you again!! appreciate
your expertise. I think it was my fault, I named the folder wrong.. should
have been fisher.. there's your less than 8 letters, not Sue Fisher.. when
it created the new folder it was C Program files/Fisher/The Font Thing ..
thanks again and again..:) hugs Rainy
 
L

Lem

Rainy said:
Lem said:
Rainy said:
Windows XP Home OEM
Sp3

Error: Cannot install 16 bit programs

I have never had this problem before. I was having a problem with
one of
my favorite programs (The Font Thing), so I uninstalled it. When I
tried
to reinstalled it, I got the prompt I couldn't install 16 bit
programs.
I have used this program for years, and the only thing I have done
recently that is different is to get some windows xp updates! .
Does
anyone know what could be causing this? I think it might be one
of the
updates! Appreciate any help.. Rainy
It would help if you posted the error message you see on the scree -
verbatim, please!
Hi Pegasus,
I no longer had the program or setup file on my system, so I had to
try and
reinstall it and this is what I got

Can't run 16-bit Windows Program

Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its
components).
Check to ensure the path and filename are correct and that all
required
libraries are available.

Of course I am staring right at it... :) I hope this helps you to
help me.. thanks so much! Rainy
The first step would be to check if the file C:\Progra~1\Sue
Fisher\SETUP.EXE exists. You can find out like so:
1. Click Start / Run
2. Type the three letters cmd and press Enter.
3. Type this command and press Enter:
dir C:\Progra~1\Sue Fisher\SETUP.EXE

If the file does exist, continue like so:
4. cd /d C:\Progra~1\Sue Fisher{Enter}
5. setup{Enter}

You should also ask yourself how the folder C:\Progra~1\Sue Fisher got
created. It is not a native Windows folder. Did you perform some other
step before when attempting to install this program? What were they?
I followed your advice and put the three letters cmd and pressed enter.
'Typed the command and the answer was no it was not there.. ask myself,
well I created the folder myself.. when I extracted the files.. No I
didn't perform any other step .. should I have? Since the filed didn't
come already in a folder I thought for sure I needed to create it
myself.. .. Rainy

I am very confused by this.. why is it just The Font Thing that is not
able to install..
It is hardly surprising that the installation job fails when setup does
not exist in the place where you invoke it. What makes you think it
should be there?


Because I unzipped it there.. Setup is there.. I can see it.. I unzipped
it there, the same way I unzip every program I install. I can't sit and
argue about whether I see this program or not.. that is silly.. why
windows xp is saying it's not there, I have no idea. Ok will show you a
screen shot..

www.sweetwrapz.net/thefont_thing.png . ok so do you see it, or is this
just me.. lol Rainy
The problem is the space in the path. The error message you received
Cannot find the C:\Progra~1\Sue Fisher\SETUP.EXE (or one of its
components)
indicates that Windows changed the directory Program Files to Progra~1 (to
comply with the DOS-like 8.3 filename convention) but for some reason
didn't do so for Sue Fisher (that should have been changed to SueFis~1)

In the Command Prompt, you deal with spaces by surrounding the path with
quotes. Thus, if you were to open the Command Prompt and type
dir "C:\Progra~1\Sue Fisher\SETUP.EXE" [note the quotes]
you will get the file details of the setup.exe file.

I assume, however, that your troubles arose when you opened the folder
named Sue Fisher, found the file named setup.exe, and double-clicked on
it. I infer from this that the setup.exe program itself is having a
problem when it attempts to reference one of the other setup files in that
folder.

Try this:
1. Move the folder Sue Fisher to C:\
2. Rename it without the space, and for good measure, with 8 or fewer
characters. For example, SueFish
3. Navigate to C:\SueFish using Windows Explorer and double click on
setup.exe

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/apollo/40th/index.html

Thank you so much Lem, it worked, you are very good! It's nice to have
someone jump in that knows a thing or to.. I don't understand the workings
of Winxp.. Why it did that in the first place.. Thank you again!! appreciate
your expertise. I think it was my fault, I named the folder wrong.. should
have been fisher.. there's your less than 8 letters, not Sue Fisher.. when
it created the new folder it was C Program files/Fisher/The Font Thing ..
thanks again and again..:) hugs Rainy

You're welcome
 

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