1) Sending mail messages FROM outlook 2003 / 2) time sent/received

[Guest]

1) I have a number of differenct e-mail accounts. Irrespective of the one I
choose in the account list, all messages go out using the 'default account',
even when it is a reply message which came in via a different account.

2) the time received stamp indicates received time as being exactly 30'
earlier than sent (eg sent at 10.00 hrs, received at 0930 hrs)

Using Microsoft Office 2003, XP home, SP2 installed, and "outgoing server
authentication set to : use same settings as incoming mail server'

Thanks in advance to anyone who can help me solve this annoying problem

 

[neo [mvp outlook]]

1) There is a known issue in Outlook 2003 that can cause an item to jump to
another account and be sent. The temp fix is to authenticate to the SMTP
server in order to send messages. Since you do mention that SMTP
authentication is on, my best suggestion to you is to make sure that service
pack 1 for Office/Outlook 2003 is applied. Turn on diagnostic logging,
duplicate the issue, and then review/post the OPMLog. Hopefully something
will get logged in this file that will give a clue as to why an item is
jumping to another account for sending.

Here is the KB article on diagnostic logging.
http://support.microsoft.com/default.aspx?scid=kb;en-us;300479&sd=RMVP


2) Received date/time is computed by Outlook. I would take a peek at the
internet headers to verify that the server is stamping the message with the
correct time stamp and time zone information. (Note: This applies to
POP3/SMTP users)

If you are connecting to a Microsoft Exchange server via the Microsoft
Exchange transport, Sent/Received time stamps are done by the Exchange
server. So in this case, it is very possible that the Exchange server time
is out of kilter by 30 minutes.

 

[Guest]

Thank you for your comments. The temp fix solved the problem as soon as
outgoing server authentication was enabled for all the different e-mail
accounts. Everything seems to work fine now.

Still have to check the time stamp.