"0 kb available" on brand-new CDR, CD Writing Wizard

[Lauryn]

Hello!

I'm trying to help my stepdad in Montana (i'm in California) with a
problem burning to a brand-new CDR on his Windows XP machine using the
CD Writing Wizard. We've tried different methods, such as:
right-clicking on a file icon from the desktop, choosing "send to" ->
"CD (d drive)". Each method brings up the balloon on the task bar that
says "you have files waiting to be written". We click on the ballon and
an error is returned (something like): "Cannot complete the CD writing
wizard. there is not enough space on this disk. you have 0 bytes of
available space and you are trying to burn 3.48 Megabytes".

These CDRs are from a pack of brand-new disks he bought at costco. Not
sure of the brand. We've tried 6 different CDRs and restarted the
computer. This is a new problem. He's followed the same steps of
burning a back-up Quickbooks file on a cd every week for over a year,
and it's always worked.

Any ideas? I've asked him to go buy yet another blank CDR elsewhere, to
try it again. Trying to narrow down: is it the CD burner (internal),
the system, the disks, something else?

Thank you thank you thank you,
Lauryn.

 

[Guest]

Hello!

I'm trying to help my stepdad in Montana (i'm in California) with a
problem burning to a brand-new CDR on his Windows XP machine using the
CD Writing Wizard. We've tried different methods, such as:
right-clicking on a file icon from the desktop, choosing "send to" ->
"CD (d drive)". Each method brings up the balloon on the task bar that
says "you have files waiting to be written". We click on the ballon and
an error is returned (something like): "Cannot complete the CD writing
wizard. there is not enough space on this disk. you have 0 bytes of
available space and you are trying to burn 3.48 Megabytes".

These CDRs are from a pack of brand-new disks he bought at costco. Not
sure of the brand. We've tried 6 different CDRs and restarted the
computer. This is a new problem. He's followed the same steps of
burning a back-up Quickbooks file on a cd every week for over a year,
and it's always worked.

Any ideas? I've asked him to go buy yet another blank CDR elsewhere, to
try it again. Trying to narrow down: is it the CD burner (internal),
the system, the disks, something else?

Thank you thank you thank you,
Lauryn.

3.48 Megabytes? Maybe there are files stuck in the temp folder that the
writing wizard uses, unhide your files and folders and see if anything is in
their.

The location of this folder is something similar to
C:\Documents and settings\your computer name\CD burning

Also if you are trying to packet write XP will not do this you need
something like InCD