ZoneAlarm Service Agent popup

[Buffalo]

Because I noticed that later versions, even if you turn off the automatic
check for updates feature, insisted on 'calling home' anyway without my
permission. I don't allow software to remain installed if it does that.

This is from "Contact with Zone Labs" and then in the "Exceptions" tab in the
ZAPro6 Control Center regarding contacting ZA.

"Alert me with a pop-up before I make contact Displays a warning before
contacting Zone Labs to deliver registration information, get product updates,
research an alert, or access DNS to look up IP addresses.
Note: There are certain situations in which you will not be notified before
contact is made. Those include sending DefeneseNet data to Zone Labs, contacting
Zone Labs for program advice, when an anti-virus update is performed, or when
monitoring your anti-virus status. The "Share setting anonymously..." setting
below, turns off the DefenseNet transfer. All other settings can be disabled
from the main tab of their respective panels."

So it 'appears' that you can stop ZAPro6 from contacting Zone Labs without your
permission or notification.

 

[M. Trimble]

This is from "Contact with Zone Labs" and then in the "Exceptions" tab in
the ZAPro6 Control Center regarding contacting ZA....

Perhaps I failed to make my question clear. Please excuse my murkiness.

What I meant to ask was this. You seem to be asserting that you are aware of
ZoneAlarm establishing contact with ZoneLabs (or perhaps some other
provider?) despite the fact that you have deselected the options in
ZoneAlarm which would tend to cause the program to do so.

I was trying to learn from you what behaviors on the part of ZoneAlarm, or
perhaps some other program or piece of hardware was initiating contact. For
example, do you have transcripts of internet connections with ZoneLabs, or
log files either from ZoneAlarm or some other software or hardware whowing
that connection being established and used?

 

[Gary]

It's considered among the most effective at detecting viruses of all
A/V programs. It also has an excellent reputation for detecting other
malware. It's very powerful, and can be heavy on lesser systems.
I've been running versions of it for quite some time from Win95 days
to the present either as a backup or primary A/V. The only problems
that I've heard of come from users that didn't take the time to learn
how to configure it properly.

KW

I will second that. I have tried them all and Kaspersky wins my vote for
detection for viruses and trojans.

 

[\[Anon\] A. Nony. Mous]

-----BEGIN TYPE III ANONYMOUS MESSAGE-----
Message-type: plaintext

Please tell me what you base this on?

I've been running 5.50 for quite some time, and have never seen it 'phone
home' without my explicit permission.

I can say this authoritatively because I monitor my internet activity very
closely using both ZoneAlarm and a router/firewall, and have never
identified any traffic that I have not explicitly initiated.

Try watching it with Netpeeker. I too once caught ZA calling home without
permission, and netpeeker is the tool that caught it.

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