XPSP2/WINDOWS INSTALLER PACKAGE

R

RAJ

I installed the windows xp sp2 (obtain at security summit)
subsequently when I attempt to install office xp I get the
following message:
"The Windows Installer Service could not be accessed. You
may be running in safe mode or Windows Installer may not
be correctly installed."

I an attempt to correct this problem I performed the
following:

re-registered the windows installer.

verified the location of the msiexec.exe file in the
registry.

renamed msi.dll, msiexec.exe, msihnd.dll. winxp recreated
the files.
THE PROBLEM REMAINS.

This problem has occured on two pc's. on one of the PC's
i attempted to reinstall windows xp and that failed.

Any and all suggestions appreciated!
 
C

Carey Frisch [MVP]

Please repost your question in one of the appropriate SP2 beta newsgroups:

Welcome to Windows XP SP2 Technical Preview Newsgroups
http://communities.microsoft.com/newsgroups/default.asp?icp=xpsp2&slcid=us

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


|I installed the windows xp sp2 (obtain at security summit)
| subsequently when I attempt to install office xp I get the
| following message:
| "The Windows Installer Service could not be accessed. You
| may be running in safe mode or Windows Installer may not
| be correctly installed."
|
| I an attempt to correct this problem I performed the
| following:
|
| re-registered the windows installer.
|
| verified the location of the msiexec.exe file in the
| registry.
|
| renamed msi.dll, msiexec.exe, msihnd.dll. winxp recreated
| the files.
| THE PROBLEM REMAINS.
|
| This problem has occured on two pc's. on one of the PC's
| i attempted to reinstall windows xp and that failed.
|
| Any and all suggestions appreciated!
|
 
W

Will Denny

Hi

There are News Groups specific to SP2 - you might like to try those:

http://communities.microsoft.com/newsgroups/default.asp?icp=xpsp2&slcid=us

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I installed the windows xp sp2 (obtain at security summit)
| subsequently when I attempt to install office xp I get the
| following message:
| "The Windows Installer Service could not be accessed. You
| may be running in safe mode or Windows Installer may not
| be correctly installed."
|
| I an attempt to correct this problem I performed the
| following:
|
| re-registered the windows installer.
|
| verified the location of the msiexec.exe file in the
| registry.
|
| renamed msi.dll, msiexec.exe, msihnd.dll. winxp recreated
| the files.
| THE PROBLEM REMAINS.
|
| This problem has occured on two pc's. on one of the PC's
| i attempted to reinstall windows xp and that failed.
|
| Any and all suggestions appreciated!
|
 

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