XP won't print to USB HP Deskjet 882c on Intel 875 board

G

Guest

Since this is a brand new chipset/board I assume this is
a compatibility issue that was never checked.

The printer works fine on my old AMD motherboard (AMD 761
chipset with USB 1.1), I just verified that.

I've tried everything, uninstalling, rebooting, etc...
Sometimes the USB Printing support doesn't even install
correctly (This device can not start, Code 10). Other
times everything looks ok, XP adds the printer drivers
ok, but as soon as I try to print (test page, Notepad,
anything) it pops up a little USB error window saying it
can not print.

I assume updated USB drivers are in the works?
 
E

Eric Booth

Since this is a brand new chipset/board I assume this is
a compatibility issue that was never checked.

The printer works fine on my old AMD motherboard (AMD 761
chipset with USB 1.1), I just verified that.

I've tried everything, uninstalling, rebooting, etc...
Sometimes the USB Printing support doesn't even install
correctly (This device can not start, Code 10). Other
times everything looks ok, XP adds the printer drivers
ok, but as soon as I try to print (test page, Notepad,
anything) it pops up a little USB error window saying it
can not print.

I assume updated USB drivers are in the works?

Make sure that USB is enabled in your BIOS and make sure from the HP web
site that you are using the XP driver. Also follow the HP instructions for
installation EXACTLY

Eric Booth
 
G

Guest

It is enabled in the BIOS, all other USB devices work
fine (camera, gamepad, UPS). About half the time it sees
the printer and installs the drivers, but I still can't
print to it. The other half the time the USB printing
service fails to start "Code 10" or installs as "Unknown
device".
 

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