XP tries to install wrong printer in safe mode

L

Leon

Hi
My HP3250 printer stopped printing suddenly. the job was left in the print
job. I deleted the printer and now when I plug in the usb cable XP starts to
auto install the HP3340 not 3250, I only have the 3250 connected and never
had another printer in the 3*** range ,printer and stops to say the printer
not installed properly . I have used the proper disk . If I try installing
it from the cd nothing happens. Another strange thing I noticed is that when
i startup in SAFE Mode a message appears saying the printer cannot be
installed. I also noticed the .EXE icons on the CD look like the old dos
icons and don't have the 'engine' icon.
I have the latest anti virus installed - no viruses

Pls help
Thanks
 
M

Mary Sauer

Are you sure about the printer. I cannot find any reference anywhere for a HP 3250
nor a 3340. HP does not list these models on their site nor in a Google search.
 

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