Printer is always PAUSED

[chrisABC]

I have a home network of 3 PCs using WinXPpro SP3, and connected to a
network printer (HP 2605 laser) via a router.

This has worked perfectly for years.

But suddenly one of the PCs will not print to the printer -- the jobs appear
in the PC's printer queue, but it says the printer is PAUSED. I have tried
all the obvious things (etg click Resume; rebooted PC, rebooted printer).

The other two PC's still print OK. This PC prints OK to a different
printer. Network file access still works OK. I do think any new software or
update has been installed recently.

Any suggestions please, as to why WinXP thinks this printer is paused??

 

[Jerry]

Had the same problem in Vista. Logged in as Admin, opened the printer window
(click or double-click on your printer icon), and unticked "Pause Printing"
on the Printer menu. How this became ticked in the first place, I don't
know. This solved the issue.

 

[chrisABC]

unticked "Pause Printing"
on the Printer menu. How this became ticked in the first place, I don't
know. This solved the issue.

Sadky in my case the Printer Menu does not show the printer as paused so
there is nothing to untick. Different problem I guess.

 

[Jerry]

Sorry to hear that. Hope you find the solution.

 

[Alan Morris [MSFT]]

Is the Port a Local Port or a Lanman Port? What type of print server device
are you using?

If this is a connection to a machine Windows machine sharing a printer, what
version of Windows?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[chrisABC]

The port shows as: HP standard TCP/IP port
The printer is HP2605dn laser printer connected to a router.

I have 3 PCs connected to the router, all with WindowsXPpro SP3.

All worked perfectly with this printer for over a year.
Now 2 still work, but one PC shows this printer as "paused" (and I cannot
change this).

This PC does print OK to a different printer (via the router).

 

[Alan Morris [MSFT]]

Try creating a new Standard TCP/IP Port (not HP) to the device using the
same hostname. I assume the router supports LPD or Port 9100 protocols.
Check the configuration of the HP Port and set up the Standard TCP/IP Port
in this config.

I assume the HP Port supports Paused in the monitor which will send this
info to the spooler service and update the printer status but I would think
that stopping and starting the spooler would reset this data.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.