XP Recovery disk problem. laptop has changed its name

Z

zzz

I recently tried Vista, which I found unsuitable for my laptop. The laptop,
Toshiba Satellite M30, was too slow with Vista.

Before using the recovery disk to re-install Windows XP, I took the
opportunity to have a bit of a look at Mandriva and installed it for a few
days.

Now I want to re-install the original XP, the recovery disks thinks my
laptop is not a Satellite M30, and comes up with the eroor, "Wrong Machine"
The name of the computer has changed from "Satellite M30" to "Laptop PC" I'm
not sure if this happened during the Vista installation or Mandriva.

How can I overcome this, or change the name of the machine so I can use my
recovering disks.


Thanks for any responses
 
S

Shenan Stanley

zzz said:
I recently tried Vista, which I found unsuitable for my laptop. The
laptop, Toshiba Satellite M30, was too slow with Vista.

Before using the recovery disk to re-install Windows XP, I took the
opportunity to have a bit of a look at Mandriva and installed it
for a few days.

Now I want to re-install the original XP, the recovery disks thinks
my laptop is not a Satellite M30, and comes up with the eroor,
"Wrong Machine" The name of the computer has changed from
"Satellite M30" to "Laptop PC" I'm not sure if this happened during
the Vista installation or Mandriva.
How can I overcome this, or change the name of the machine so I can
use my recovering disks.

It has nothing to do with the name and everything to do with the method
Toshiba chose to give you to 'recover' the system.

You need to contact Toshiba and ask them how to use the recovery disks in
your situation. They might well tell you something like "The recovery
partition on your system has been destroyed and we will have to send you XXX
for $xx.xx." or something along the lines of "You must wipe your drive
completely before using our recovery CDs..." or something totally
different - but because they made the process (itr is not a standard Windows
XP installation) they are the only ones that can help.
 
Z

zzz

Thanks, I'll contact them.

In the meantime, is there a way of changing the name of the computer. I have
20 odd days that I need to activate Vista. I don't really want to purchase a
licence as its not suitable for my system.
 
S

Shenan Stanley

zz said:
I recently tried Vista, which I found unsuitable for my laptop.
The laptop, Toshiba Satellite M30, was too slow with Vista.

Before using the recovery disk to re-install Windows XP, I took
the opportunity to have a bit of a look at Mandriva and installed
it for a few days.

Now I want to re-install the original XP, the recovery disks
thinks my laptop is not a Satellite M30, and comes up with the
error, "Wrong Machine" The name of the computer has changed from
"Satellite M30" to "Laptop PC" I'm not sure if this happened
during the Vista installation or Mandriva.
How can I overcome this, or change the name of the machine so I
can use my recovering disks.

Shenan said:
It has nothing to do with the name and everything to do with the
method Toshiba chose to give you to 'recover' the system.

You need to contact Toshiba and ask them how to use the recovery
disks in your situation. They might well tell you something like
"The recovery partition on your system has been destroyed and we
will have to send you XXX for $xx.xx." or something along the
lines of "You must wipe your drive completely before using our
recovery CDs..." or something totally different - but because they
made the process (itr is not a standard Windows XP installation)
they are the only ones that can help.
Thanks, I'll contact them.

In the meantime, is there a way of changing the name of the
computer. I have 20 odd days that I need to activate Vista. I don't
really want to purchase a licence as its not suitable for my system.

It likely won't do you any good.
The *name* of your computer (again) should have nothing to do with the fact
that you cannot do the system recovery.

The system recovery should be able to take a computer with a bare-metal
(nothing on it, at all) hard drive and install things on it like it was the
day you bought it. That is if it is 100% CD/DVD based. Having nothing on
the drive means your system has *no name*.

Otherwise - your upgrading to Vista likely erased things that the recovery
set needed and the only way to get those back is to contact the
manufacturers who created this proces and see what you need to do. Maybe it
was files on the C drive - maybe it had a recovery partition and Vista
messed up that.

1. Right Click on your Computer icon
2. Click Properties from the context menu
3. Change to the Computer Name tab
4. Click on the Change Settings button

I think you can figure it out from there.

You might just want to actually use Toshiba Tech Support:
http://askiris.toshiba.com/ToshibaS...38E3FAE2350CE4A1E7?searchString=Wrong+Machine

As you can see - this is common issue - common enough to become a FAQ
anyway...
http://askiris.toshiba.com/ToshibaS...sliceId=&dialogID=5618049&stateId=1 0 5614393

The utility to fix it is here:
http://www.csd.toshiba.com/cgi-bin/...eID=cccgaddkjiflmddcgfkceghdgngdgmm.0&pf=true

I am unsure if your particular model is listed there... However it comes
down to 'update the DMI fields in your computer' --> which to me sounds like
a BIOS thing. You'd likely be MUCH better off contacting Toshiba, telling
them your situation and getting the proper download and instructions for
your model.

Again - this seems like a VERY common issue with Toshibas... heh
 

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