XP: blue screen

E

egomismo

XP system, Dell 4500 computer: blue screen appears at
random declaring it is due to file mrtrate.sys and the
computer reboots.
I localized the file in System32 with two other of the
same group. They belong to a software called MARIMBA. The
manufacturer says it comes probably from Quicken and is
not vital.
I try to delete this file and get the message ACCESS
DENIED. Tried all kinds of "delete"that occurred to me.

Ideas? Thanks in advance!
 
A

Andy Carter

Try renaming the file and then deleting it. I had this
problem once too and it turned out to be a virus.
Couldn't delete the file but once renamed I could.

Good luck
 

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