Windows XP Update won't update...

G

Guest

Hi,

I am running Windows XP SP2 on my work desktop, using IE 6.0.2900.2180. I
have NortonAntivirus running, and so far have performed a full scan with no
problems repored. I looked at the Updates History on my computer and the
last good update took place on Thursday October 13 2005 - with no problems.

The reason I am writing is that I try to do an update of the current patch
and I am unable to get the update to get started. I have gone to IE,
selected Update and the Microsoft Update page opens. It does its gyrations
and asks if I want to do an Express or Custom upgrade. I click on Express
and the 'check' goes through. After a few seconds, a window opens stating
"Software Upgrade for Some Windows Components Requierd". I click on the
Download and Install button and then a window opens entitled "Installing
Updates". This is where the problem is.

The window displays an Installation Status. It freezes at "Initializing
Installation...". I have even left this running overnight and nothing
hapens. I look at Task Manager and see Microsoft Update running, but there
is no movement on the progress bar on the "Installing Updates" dialog
window.

Any help would be highly appreciated. I have done several searches on
Google for this, but so far I cannot seem to find anything that can remotely
resemble what I have. Please, any suggestions would be helpful.

Regards,
joe
 
C

Carey Frisch [MVP]

Problems when viewing or downloading from Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;193385

Windows Update Is Not Installed
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269

The installation of an update from Windows Update unexpectedly
stops at zero percent
http://support.microsoft.com/default.aspx?scid=kb;en-us;836924

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Hi,
|
| I am running Windows XP SP2 on my work desktop, using IE 6.0.2900.2180. I
| have NortonAntivirus running, and so far have performed a full scan with no
| problems repored. I looked at the Updates History on my computer and the
| last good update took place on Thursday October 13 2005 - with no problems.
|
| The reason I am writing is that I try to do an update of the current patch
| and I am unable to get the update to get started. I have gone to IE,
| selected Update and the Microsoft Update page opens. It does its gyrations
| and asks if I want to do an Express or Custom upgrade. I click on Express
| and the 'check' goes through. After a few seconds, a window opens stating
| "Software Upgrade for Some Windows Components Requierd". I click on the
| Download and Install button and then a window opens entitled "Installing
| Updates". This is where the problem is.
|
| The window displays an Installation Status. It freezes at "Initializing
| Installation...". I have even left this running overnight and nothing
| hapens. I look at Task Manager and see Microsoft Update running, but there
| is no movement on the progress bar on the "Installing Updates" dialog
| window.
|
| Any help would be highly appreciated. I have done several searches on
| Google for this, but so far I cannot seem to find anything that can remotely
| resemble what I have. Please, any suggestions would be helpful.
|
| Regards,
| joe
 
G

Guest

Carey,

thank you for the quick reply. However, you might want to double check your
links. The first one does indeed find an article in the Knowladgebase.
However, the second and third links are no longer available.

regards,
joe
 
C

Carey Frisch [MVP]

"Software update incomplete" error message when you visit the Windows Update Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585


--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

| Carey,
|
| thank you for the quick reply. However, you might want to double check your
| links. The first one does indeed find an article in the Knowladgebase.
| However, the second and third links are no longer available.
|
| regards,
| joe
|
|
|
| | > Problems when viewing or downloading from Windows Update
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;193385
| >
| > Windows Update Is Not Installed
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
| >
| > The installation of an update from Windows Update unexpectedly
| > stops at zero percent
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;836924
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows - Shell/User
| > Microsoft Community Newsgroups
| > news://msnews.microsoft.com/
| >
| > -------------------------------------------------------------------------------------------
| >
| > "Joe" wrote:
| >
| > | Hi,
| > |
| > | I am running Windows XP SP2 on my work desktop, using IE 6.0.2900.2180.
| > I
| > | have NortonAntivirus running, and so far have performed a full scan with
| > no
| > | problems repored. I looked at the Updates History on my computer and
| > the
| > | last good update took place on Thursday October 13 2005 - with no
| > problems.
| > |
| > | The reason I am writing is that I try to do an update of the current
| > patch
| > | and I am unable to get the update to get started. I have gone to IE,
| > | selected Update and the Microsoft Update page opens. It does its
| > gyrations
| > | and asks if I want to do an Express or Custom upgrade. I click on
| > Express
| > | and the 'check' goes through. After a few seconds, a window opens
| > stating
| > | "Software Upgrade for Some Windows Components Requierd". I click on the
| > | Download and Install button and then a window opens entitled "Installing
| > | Updates". This is where the problem is.
| > |
| > | The window displays an Installation Status. It freezes at "Initializing
| > | Installation...". I have even left this running overnight and nothing
| > | hapens. I look at Task Manager and see Microsoft Update running, but
| > there
| > | is no movement on the progress bar on the "Installing Updates" dialog
| > | window.
| > |
| > | Any help would be highly appreciated. I have done several searches on
| > | Google for this, but so far I cannot seem to find anything that can
| > remotely
| > | resemble what I have. Please, any suggestions would be helpful.
| > |
| > | Regards,
| > | joe
| >
|
|
 
D

Daave

carol said:
Hi,

I am running Windows XP SP2 on my work desktop, using IE
6.0.2900.2180. I have NortonAntivirus running, and so far have
performed a full scan with no problems repored. I looked at the
Updates History on my computer and the last good update took place
on Thursday October 13 2005 - with no problems.

The reason I am writing is that I try to do an update of the current
patch and I am unable to get the update to get started. I have gone
to IE, selected Update and the Microsoft Update page opens. It does
its gyrations and asks if I want to do an Express or Custom upgrade.
I click on Express and the 'check' goes through. After a few
seconds, a window opens stating "Software Upgrade for Some Windows
Components Requierd". I click on the Download and Install button
and then a window opens entitled "Installing Updates". This is
where the problem is.

The window displays an Installation Status. It freezes at
"Initializing Installation...". I have even left this running
overnight and nothing hapens. I look at Task Manager and see
Microsoft Update running, but there is no movement on the progress
bar on the "Installing Updates" dialog window.

Any help would be highly appreciated. I have done several searches
on Google for this, but so far I cannot seem to find anything that
can remotely resemble what I have. Please, any suggestions would be
helpful.

Regard carol
Click to expand...

You have been playing with fire!

SP2 is no longer supported by Microsoft in the form of security updates.
Norton, which is probably one of the worst antivirus programs to run in
the first place, will have limited ability to protect you if your OS
doesn't have the most up-to-date security patches.

All the info you will need to upgrade to SP3 and then to install any
subsequent security updates can be found here:

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/b3c6cdad334db4f8?hl=en

More or less, the following needs to be done:

1. Obtain the SP3 installation file. The easiest way is to download the
WindowsXP-KB936929-SP3-x86-ENU.exe file from this site:

http://www.microsoft.com/downloads/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

2. Physically disconnect from the Internet.

3. Totally disable Norton and any other security programs that normally
run in the background because they can and do interfere with the
upgrade!

4. Upgrade to SP3 by running the WindowsXP-KB936929-SP3-x86-ENU.exe file
you had downloaded earlier.

5. Re-enable your security programs.

6. Re-connect to the Internet.

7. Download and install all the remaining security updates by visiting
the Windows Update web site.

Also, consider uninstalling Norton and replacing it with a superior
program. Excellent free programs include Avast and Avira AntiVir. Eset's
NOD32 is an excellent AV program that isn't free. Be sure to run
anti-malware programs such as MalwareBytes' AntiMalware and
SUPERAntiSpyware. Regarding firewalls, there is no need to run software
firewalls such as ZoneAlarm because the firewall that comes with Windows
Xp is more than adequate.

Keep your system patched! If your last update was in October, 2005, you
very well may have introduced any number of malicious programs!

One last thing:

Once you are running SP3, you really should upgrade IE6 to IE7 or IE8!
The newer versions are much more secure!
 
A

Alias

You have been playing with fire!

SP2 is no longer supported by Microsoft in the form of security updates.
Norton, which is probably one of the worst antivirus programs to run in
the first place, will have limited ability to protect you if your OS
doesn't have the most up-to-date security patches.

All the info you will need to upgrade to SP3 and then to install any
subsequent security updates can be found here:

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/b3c6cdad334db4f8?hl=en

More or less, the following needs to be done:

1. Obtain the SP3 installation file. The easiest way is to download the
WindowsXP-KB936929-SP3-x86-ENU.exe file from this site:

http://www.microsoft.com/downloads/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

2. Physically disconnect from the Internet.

3. Totally disable Norton and any other security programs that normally
run in the background because they can and do interfere with the
upgrade!

4. Upgrade to SP3 by running the WindowsXP-KB936929-SP3-x86-ENU.exe file
you had downloaded earlier.

5. Re-enable your security programs.

6. Re-connect to the Internet.

7. Download and install all the remaining security updates by visiting
the Windows Update web site.

Also, consider uninstalling Norton and replacing it with a superior
program. Excellent free programs include Avast and Avira AntiVir. Eset's
NOD32 is an excellent AV program that isn't free. Be sure to run
anti-malware programs such as MalwareBytes' AntiMalware and
SUPERAntiSpyware. Regarding firewalls, there is no need to run software
firewalls such as ZoneAlarm because the firewall that comes with Windows
Xp is more than adequate.

Keep your system patched! If your last update was in October, 2005, you
very well may have introduced any number of malicious programs!

One last thing:

Once you are running SP3, you really should upgrade IE6 to IE7 or IE8!
The newer versions are much more secure!
Click to expand...

You forgot to mention that after installing SP3, one should reboot TWICE.
 

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