windows xp pro wont start

D

dalecoke

after I tried method C...Disable auto start on system failure..
The trouble code came up ***STOP:0x00000024...
I cant load windows and I dont have the repair discs as I boughtr the
computer,
an HP a305w used.
a power failure cut off power.
Any ideas ???? thanks, Dale
 
M

Maurice N ~ MVP

Does the system have a diskette drive? My first suggestion is to run CHKDSK
from the Recovery Console

Stop 0x00000024 or NTFS_FILE_SYSTEM
The Stop 0x24 message indicates that a problem occurred within Ntfs.sys, the
driver file that allows the system to read and write to NTFS file system
drives. A similar Stop message, 0x23, exists for the file allocation table
(FAT16 or FAT32) file systems

Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058/

For information about the Setup boot disk versions that are available for
download, visit the following Microsoft Web sites:
Windows XP Home Edition SP2 or SP3
http://www.microsoft.com/downloads/...9F7-4A2D-983D-81C2137FF464&displaylang=en
(http://www.microsoft.com/downloads/...07-99F7-4A2D-983D-81C2137FF464&displaylang=en)

Windows XP Professional SP2 or SP3
http://www.microsoft.com/downloads/...E10-49B5-B80C-0A0205368124&displaylang=en
(http://www.microsoft.com/downloads/...8D-5E10-49B5-B80C-0A0205368124&displaylang=en)

Following a power interruption (in the past, from an area power outage) I'd
found that running CHKDSK to be helpful.


As long as your pc has a diskette drive,
Get & use the Microsoft XP setup diskettes, then run CHKDSK.


Obtaining Windows XP Setup Boot Disks MS-KB Article 310994
<http://support.microsoft.com/default.aspx?kbid=310994>


You need to do 1 download. Follow instructions. This process makes a set
of 6 diskettes


Get the version that is proper to your edition of XP, and to the service
pack on it. (e.g., if your Windows is on XP service pack 2or SP3, get the
set for service pack 2. Also, if you have Home edition, get the one for
Home).


(It goes without saying, you need to do the download & create the diskettes
on a working pc).


Obviously, you need to mark each diskette (1 to 6) so you know which is
which. <g>
- -
Run CHKDSK /P from within the XP Recovery Console !


Set pc BIOS to boot from diskette drive. Place diskette #1 in drive.
Reboot pc.
Once diskette 1 is loaded, you'll be prompted to load the rest of the set
( one by one).


The intent here is not to setup Windows XP, but rather to be able to get to
a point where the RECOVERY CONSOLE can be selected.


Select the first option R Repair/Recovery Console. Select your Windows
partition by number. Usually it is 1 .
(Jim, your IBM notebook may have the Windows o.s. on partition 2 ! )


Login to XP with administrator password. (If there is no password, press
TAB key, and press Enter).


Then run CHKDSK /P from the command line. (In Recovery Console /P replaces
/F ).


Run it once (or repeat) until it shows no errors.
Run CHKDSK for each drive on your system.
CHKDSK /P :X where X is letter for disk drive


When you do log in to Recovery Console, & run CHKDSK ---it ** will complain
** about "missing AUTOCHK.exe".
This is where you point it ---you'll need to type it ---
C:\WINDOWS\SYSTEM32 (then press Enter-Key)


Note: Your pc may have Windows at \WINNT .... if so, point to
C:\WINNT\SYSTEM32


To exit the Recovery Console, use the EXIT command.


Then remove diskette, restart the computer. Then see if you can login.


References for Recovery Console:
Description of the Windows XP Recovery Console - Article ID 314058
http://support.microsoft.com/default.aspx?kbid=314058


IF and only if this does not work, you may try to the following:


The MS Knowledge Base article noted below, may help in restoring a "prior XP
System Restore point", in the case where you are unable to do this from a
Windows session. This article describes how to start the System Restore
tool when you are unable to start your Windows XP-based computer normally or
in Safe mode.
You may be able to do it from a "special command prompt"... "Safe Mode
with Command Prompt".


It would seem the requirements would be:
1. You had restore point(s) from before. (Which also means System Restore
is active on your XP.)
2. You have to be able to "selectively" bootup your pc into "Safe mode with
command prompt".
3. Follow the directions to use "rstrui.exe" the XP System Restore
program.


HOW TO: Start the System Restore Tool from a Command Prompt ( 304449)
http://support.microsoft.com/kb/304449/


Let us know about the results.
 
G

Gerry

Background information on Stop Error message 0x24
http://msdn2.microsoft.com/en-us/library/ms793935.aspx

Have you made any recent hardware changes? How many RAM sticks make up
your installed memory?

Have you backed up important data files? This needs to be done before
you start trying to fix the problem. Do you have access to a second
computer where you might be able to install the drive from the problem
computer as a second slave drive?

Pages 85 to 93 of the Manual may help
http://h10032.www1.hp.com/ctg/Manual/bph08796.pdf


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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