0X00000024 when upgrade to Windows XP Pro

[Guest]

I just recently purchased a new computer. It came with Window XP Home. When I tried to update it to Windows XP Pro I get the blue screen and STOP 0X00000024 message when it first reboots in the update. Any suggestions?

 

[Rich Barry]

Mike, check here http://aumha.org/win5/kbestop.htm In the left column
scroll to 24.

I just recently purchased a new computer. It came with Window XP Home.

When I tried to update it to Windows XP Pro I get the blue screen and STOP
0X00000024 message when it first reboots in the update. Any suggestions?

 

[Guest]

When I went to the link it gave me an error 404: Page Not Found

 

[Rich Barry]

Mike, I double checked the link and it work Ok. But here's what it
says


0x00000024: NTFS_FILE_SYSTEM
(Click to consult the online Win XP Resource Kit article, or see Windows
2000 Professional Resource Kit, p. 1543.)
A problem occurred within NTFS.SYS, the driver file that allows the system
to read and write to NTFS file system drives. There may be a physical
problem with the disk, or an Interrupt Request Packet (IRP) may be
corrupted. Other common causes include heavy hard drive fragmentation, heavy
file I/O, problems with some types of drive-mirroring software, or some
antivirus software. I suggest running ChkDsk or ScanDisk as a first step;
then disable all file system filters such as virus scanners, firewall
software, or backup utilities. Check the file properties of NTFS.SYS to
ensure it matches the current OS or SP version. Update all disk, tape
backup, CD-ROM, or removable device drivers to the most current versions.
a.. General Discussion {KB 228888} Win 2000, Win XP
b.. Caused by Open Handles while closing an application {KB 195857} Win
NT, Win 2000, Win XP