Windows XP Pro. locks up after booting for about 10-15 minutes

[Guest]

Hello All,

I hope somebody can help me to bring my system to its full potential.

I have HP Pavillion notebook model ZD7160US which came with Windows XP Home
SP1.

The problem started when I upgraded my system to Windows XP Professional,
the system crawls for about 10-15 minutes after booting up and only then I
can run any programs. Basically after about first 3-4 minutes I can access
the Start Menu but when I click on any program(s) even explorer or notepad,
it will not run them until approx. 10 minutes. Interestingly there is no
hard drive activity until in the last minutes before I get full control of
the system

I have tried disabling all the services and disabling all the programs in
the starup using msconfig but no luck. I have the latest BIOS for the system
and all the latest updates and patches installed.

After this 15 minutes of lock up system works fine.

I am wondering when I upgraded from Windows XP Home to Pro. may be some
drivers did not get replaced or are not uninstalled and XP Home drivers are
causing conflicts with the Pro. drivers (if there are any difference between
the Home and Pro. drivers).???

I have contacted HP but HP will not help since I have upgraded my system to
Pro and now it is my responsibility...

I will appreciate any input since this is a mystery to me which is unsolved
right now...


Regards,
Victor

 

[Gerry Cornell]

Victor

Device drivers will cause this type of problem.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers
are listed as unsigned? Disregard those which are not checked.

I suggest you look at Warning and Error Reports in the System and
Application logs of Event Viewer at the time of the last boot and post
copies here.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Thanks, Gerry.

I will try your suggestions and post back by tomorrow morning.


Regards,
Victor