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Guest
Hi, I have a friend who's Win XP Pro hangs after it enters the blue screen(the screen showing the accounts on the computer). However, now only the XP logo appears and it hangs from there, no accounts nothing. We have tried to boot from safe mode, safe mode with command prompt, rebooting from last known good configuration, even inserted the XP disc to boot from it, but it just hangs at that screen. The computer does not have access to internet and the last time it was working it was properly shut down. What could be the problem? Is there any way to solve this without formatting? Thanks.