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david_kelsey
I have XP SP1, and have just installed iTunes with Quicktime 6.5.1, which is
automatically included. The sound from this is garbled and stutters. I
have tried downloaded music from iTunes, CDs played on my own machine, and
music stored on my hard drive, mostly MP3. I have reinstalled both iTunes
and Quicktime, having first uninstalled the originals, and I have
reinstalled Quicktime as a standalone. Previous versions of Quicktime have
not had problems, but iTunes insists on the 6.5.1. Nothing I have done has
made any difference.
Apple support say that there are no issues with iTunes or Quicktime in XP,
and the fault must therefore lie with my software, and I should reinstall
XP. The other players on my system, Windows Media Player, Total Recorder,
Winamp, Real Player, and LP Recorder all work perfectly with whatever is
thrown at them. DXdiag shows no problem with sound with any codec, both
with 'sounds' and with music. It is Version DirectX 9a. I have AC97 sound
integrated on an MSI 6380 motherboard, updated to latest. I have an Athlon
1.13 GHz and 256 MB RAM.
Apple have now washed their hands of the problem. I can reinstall XP, if I
have to, but I am reluctant to do so if it doesn't improve matters.
Has anyone experienced this problem, or has a solution please?
David Kelsey
automatically included. The sound from this is garbled and stutters. I
have tried downloaded music from iTunes, CDs played on my own machine, and
music stored on my hard drive, mostly MP3. I have reinstalled both iTunes
and Quicktime, having first uninstalled the originals, and I have
reinstalled Quicktime as a standalone. Previous versions of Quicktime have
not had problems, but iTunes insists on the 6.5.1. Nothing I have done has
made any difference.
Apple support say that there are no issues with iTunes or Quicktime in XP,
and the fault must therefore lie with my software, and I should reinstall
XP. The other players on my system, Windows Media Player, Total Recorder,
Winamp, Real Player, and LP Recorder all work perfectly with whatever is
thrown at them. DXdiag shows no problem with sound with any codec, both
with 'sounds' and with music. It is Version DirectX 9a. I have AC97 sound
integrated on an MSI 6380 motherboard, updated to latest. I have an Athlon
1.13 GHz and 256 MB RAM.
Apple have now washed their hands of the problem. I can reinstall XP, if I
have to, but I am reluctant to do so if it doesn't improve matters.
Has anyone experienced this problem, or has a solution please?
David Kelsey