G
Guest
My computer starts with a message informing me that
'windows did not start successfully, a recent hardware or software change
may have caused this'
It then goes on to explain that I need to start in safe mode, start using
last known configuration (that works) or start normally and gives me the
options to do so.
Starting in safe mode gets me to the welcome/login screen for about 5
seconds before it restarts itself, starting in any other mode doesn't even
get that far before restarting.
The only recent change to software I can think of is that it was downloading
updates the last time it was switched on, could it be an incomplete
installation of the updates?
I don't have the Windows XP CD to try starting from, only a manufacturer's
restore disc, which I am hesitant to use as I will lose everything saved on
my hard drive. Is there anything else I can try that might work, before I
have to take it to a shop?
'windows did not start successfully, a recent hardware or software change
may have caused this'
It then goes on to explain that I need to start in safe mode, start using
last known configuration (that works) or start normally and gives me the
options to do so.
Starting in safe mode gets me to the welcome/login screen for about 5
seconds before it restarts itself, starting in any other mode doesn't even
get that far before restarting.
The only recent change to software I can think of is that it was downloading
updates the last time it was switched on, could it be an incomplete
installation of the updates?
I don't have the Windows XP CD to try starting from, only a manufacturer's
restore disc, which I am hesitant to use as I will lose everything saved on
my hard drive. Is there anything else I can try that might work, before I
have to take it to a shop?