Computer keeps looping the start up screen HELP!!

[cyber shadow]

every time i load up my computer it starts like normal then says something
about "we apologize for the inconvenience, but windows did not start
successfully. a recent hardware or software change mite of caused this." then
it gives me 5 choices of things to do
1)safe mode
2)safe mode with networking
3)safe mode with command prompt
4)last known good config
5)start windows normally
i have tried all of these options repeatedly but each one just restarts the
computer and makes me go through the option again.
any ideas for this would be great.

 

[brandon dub]

Right after your BIOS loads press F8 until you see a screen with options like
you just described. You should see an option to "disable automatic restart"
and select that. Try resetting to last known good configuration after that.

If you can actually boot into safemode then go right to device manager
(start > run > devmgmt.msc > enter) and lok for a yellow icon and uninstall
it then reboot.

You should be getting an error message somewhere, maybe a BSOD? youll have
ot look up the error code or any other info it provided, if nothing else you
might have to boot into the Windows CD and do a repair... good luck.

 

[cyber shadow]

no i just tried booting up like you said got to the option screen but i
couldnt find anything about disabling automatic restart and i still cant load
safe mode it just restarts. ive tried going through the boot devices and
booting through the cd but that just goes through a load of blue screens
before settling on and eroor message say STOP 0*0000007E
(0*C0000005,0*80845404,0*FBC63260,0*FBC62F5C)

 

[Bob I]

Click 7E in the left pane of the link below
http://aumha.org/a/stop.htm

 

[brandon dub]

Bob's reply should be of some help but look at these too as well;

How to troubleshoot a Stop 0x0000007E error in Windows XP
http://support.microsoft.com/kb/330182/en-us#NEXT STEPS
(see the "next steps section)

Windows XP Recovery Console for advanced users
http://support.microsoft.com/kb/314058/

 

[Gerry]

Disconnect all peripherals except keyboard, mouse and monitor.

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or
some software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

How to Troubleshoot a Stop 0x0000007E Error in Windows XP
http://support.microsoft.com/kb/330182/en-us

What exactly do you have by way of a Windows XP CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[db.·.. >]

you should boot up
with a windows cd
and log into the
repair/recovery console.

then run the commands
at the disk prompt>:

chkdsk
fixboot
bootcfg /rebuild
fixmbr

then exit and
try to boot again
w/o the cd.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

 

[Gerry]

How will that help if the problem has nothing to do with the issues
those commands are intended to fix?


--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~