Windows will not load

[Guest]

Hello
I have a problem loading windows. It will only go to the Windows XP screen
and then hang - does not go any further. I tried loading windows in the safe
mode and then tried system restore. It works until I have to shut down my
computer. When I shut down my computer and then turn it on again, it hangs at
the Windows XP screen again. I would like to know what causes the problem and
how can I fix it. I don't want to go through the whole system restore each
time I turn my computer off.

Thanks a ton. Much appreciated

 

[Malke]

Hello
I have a problem loading windows. It will only go to the Windows XP
screen and then hang - does not go any further. I tried loading
windows in the safe mode and then tried system restore. It works until
I have to shut down my computer. When I shut down my computer and then
turn it on again, it hangs at the Windows XP screen again. I would
like to know what causes the problem and
how can I fix it. I don't want to go through the whole system
restore each time I turn my computer off.

See if there are any clues in Event Viewer:

Start>Run>eventvwr.msc [enter]

Malke

 

[Guest]

I ran eventviewr.msc as suggested. I see 3 icons ie. application error
records, security audit records and system error records

Under application error records, I see some warning icons (msiinstaller) and
information icons. I also see error icons (msiinstaller)

Under the system, I see these logged events - information, error (service
control manager, DCOM) and a warning icon (Dhcp)

Please advise. Thanks a ton

Hello
I have a problem loading windows. It will only go to the Windows XP
screen and then hang - does not go any further. I tried loading
windows in the safe mode and then tried system restore. It works until
I have to shut down my computer. When I shut down my computer and then
turn it on again, it hangs at the Windows XP screen again. I would
like to know what causes the problem and
how can I fix it. I don't want to go through the whole system
restore each time I turn my computer off.

See if there are any clues in Event Viewer:

Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Malke]

I ran eventviewr.msc as suggested. I see 3 icons ie. application error
records, security audit records and system error records

Under application error records, I see some warning icons
(msiinstaller) and information icons. I also see error icons
(msiinstaller)

Under the system, I see these logged events - information, error
(service control manager, DCOM) and a warning icon (Dhcp)

No Event ID's? If you have Event ID's you can look them up:

www.eventid.net

Otherwise, we don't really have enough information to give you focused
troubleshooting.

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

What did you install? Since a System Restore brings you back to normal,
something you installed and/or something that is running is causing a
major problem. But right now, only you know what you did and what
changed.

If you can't narrow it down to something you installed or changed, try
clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Also - The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Malke

 

[Guest]

The solution is simple....
SWITCH TO LINUX!!!!

 

[Guest]

Thanks to you, my problem is solved. It was the Word program that was
causing the problem. I reinstalled it and I think it works fine now.

Thanks again for the prompt reply. Much appreciated.

 

[Malke]

Thanks to you, my problem is solved. It was the Word program that was
causing the problem. I reinstalled it and I think it works fine now.

Thanks again for the prompt reply. Much appreciated.

That's great! Thanks for taking the time to let me know.

Malke

 

[Malke]

The solution is simple....
SWITCH TO LINUX!!!!

Then why don't you use it, troll?

Malke