Windows Update

[Michael]

Hi, I have just been on the site to see if any update security files are
available and was asked to validate my windows, I did this and it failed, I
have been using the same set up for over two years and never had this
problem before, what could be wrong, me or them?? WindowsXP SP2 Home
Michael

 

[Rock]

Hi, I have just been on the site to see if any update security files are
available and was asked to validate my windows, I did this and it failed,
I have been using the same set up for over two years and never had this
problem before, what could be wrong, me or them?? WindowsXP SP2 Home

Where did you get the copy of XP? Is it a retail copy or?

From MVP Carey Frisch:

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic
Data in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.