Windows Messenger Pop Up Window Getting On My *^@#

[Steve Bull]

Hi

Everytime I go on to the internet I get a "Windows
Messenger" pop up window come up that says "A new version
is available. You must install the newer version in
order to continue. Would you like to do this now?"

Well, I don't want to...............ever!

So, how do I stop getting this *^%=#@ pop up!

Thanks for your help!

 

[Jonathan Kay [MVP]]

Greetings Steve,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Steve Bull]

THANKS!

-----Original Message-----
Greetings Steve,

Firstly, remove your saved Passport login in Windows XP,

so it can't automatically sign you

in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User

Accounts in the Control Panel. Select

your account name, and then on the left side of the

screen, under Related Tasks, click

'Manage my Network Passwords'. In the window that

opens, click the Passport.Net\* (Passport)

entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed?

Norton added a new "instant messaging

scanning" feature to Norton Antivirus 2003, which can

conflict with Messenger and cause some

of this behavior. To stop it, open Norton Antivirus

(Right-click on the Norton Antivirus icon

in the System Tray/Notification Area (by the clock),

choose 'Open Norton Antivirus'), click

Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question,

say No, it should now stop trying.

 

[Jonathan Kay [MVP]]

Hi Steve,

You're very welcome =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com