how to stop "download" pop-up

Discussion in 'Windows XP Messenger' started by Vivian Carroll, Nov 5, 2003.

  1. Please Help!

    I don't use Windows Messenger and I don't want to use it. For weeks I have
    been getting a Windows Messenger pop-up telling me that I must download the
    latest version to continue. There is no way for me to say that I don't want
    to do the download. I use AOL 8.0 and have run their special software to
    block Messenger pop-ups - but it didn't work. I also have Outlook Express
    6.0 and Internet Explorer 6.0. How can I stop the pop-up without doing the
    download?

    TIA,
    Vivian Carroll
     
    Vivian Carroll, Nov 5, 2003
    #1
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  2. Vivian Carroll

    Guest Guest

    Hi Vivian.

    I've been driven mad by the same problem. I found the fix
    on an earlier entry on the forum. I've included it below -
    I've carried out the instructions and it works.
    Good luck.
    Peter


    *************************


    Subject: Re: Pop-up for Upgrade
    From: "Jonathan Kay [MVP]"
    <> Sent: 10/23/2003 12:31:50 PM


    Greetings Paky,

    Firstly, remove your saved Passport login in Windows XP, so
    it can't automatically sign you
    in to the service (you can readd this back in the future if
    you like), click the Start
    Button, then click the Control Panel. Then, click User
    Accounts in the Control Panel. Select
    your account name, and then on the left side of the screen,
    under Related Tasks, click
    'Manage my Network Passwords'. In the window that opens,
    click the Passport.Net\* (Passport)
    entry and click 'Remove'.

    Then, do you have Norton Antivirus 2003 installed? Norton
    added a new "instant messaging
    scanning" feature to Norton Antivirus 2003, which can
    conflict with Messenger and cause some
    of this behavior. To stop it, open Norton Antivirus
    (Right-click on the Norton Antivirus icon
    in the System Tray/Notification Area (by the clock), choose
    'Open Norton Antivirus'), click
    Options, then Instant Messenger then uncheck MSN Instant
    Messenger and click OK.

    If the window is still open with the upgrade question, say
    No, it should now stop trying.

    Then download the latest Windows Messenger here (in case
    you decide to use it in the future,
    and to stop further 'annoynaces':
    http://www.microsoft.com/windows/messenger/download.asp
    ____________________________________________
    Jonathan Kay
    Microsoft MVP - Windows Messenger/MSN Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com


    "Paky" <> wrote in message
    news:...
    > Pal I am in your same situation !!!
    > Someone help please !!!!!!!!
    > Paky
    >
    > "David Barash" <> wrote in message

    news:<0b2401c3994d$5065db90$>...
    > > I am getting this persistent pop-up asking me if I want
    > > to upgrade to the latest version. How do I get rid of
    > > it?
    > >
    > > I have already disabled Messenger, but it still comes up
    > > every time a log-on.
    > >
    > > Thanks.



    ..


    >-----Original Message-----
    >Please Help!
    >
    >I don't use Windows Messenger and I don't want to use it.

    For weeks I have
    >been getting a Windows Messenger pop-up telling me that I

    must download the
    >latest version to continue. There is no way for me to say

    that I don't want
    >to do the download. I use AOL 8.0 and have run their

    special software to
    >block Messenger pop-ups - but it didn't work. I also have

    Outlook Express
    >6.0 and Internet Explorer 6.0. How can I stop the pop-up

    without doing the
    >download?
    >
    >TIA,
    >Vivian Carroll
    >
    >
    >.
    >
     
    Guest, Nov 5, 2003
    #2
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  3. THANK YOU!!!!!!!!!!!!!!

    Removing Passport.Net did the trick!


    <> wrote in message
    news:07fa01c3a375$caf94220$...
    > Hi Vivian.
    >
    > I've been driven mad by the same problem. I found the fix
    > on an earlier entry on the forum. I've included it below -
    > I've carried out the instructions and it works.
    > Good luck.
    > Peter
    >
    >
    > *************************
    >
    >
    > Subject: Re: Pop-up for Upgrade
    > From: "Jonathan Kay [MVP]"
    > <> Sent: 10/23/2003 12:31:50 PM
    >
    >
    > Greetings Paky,
    >
    > Firstly, remove your saved Passport login in Windows XP, so
    > it can't automatically sign you
    > in to the service (you can readd this back in the future if
    > you like), click the Start
    > Button, then click the Control Panel. Then, click User
    > Accounts in the Control Panel. Select
    > your account name, and then on the left side of the screen,
    > under Related Tasks, click
    > 'Manage my Network Passwords'. In the window that opens,
    > click the Passport.Net\* (Passport)
    > entry and click 'Remove'.
    >
    > Then, do you have Norton Antivirus 2003 installed? Norton
    > added a new "instant messaging
    > scanning" feature to Norton Antivirus 2003, which can
    > conflict with Messenger and cause some
    > of this behavior. To stop it, open Norton Antivirus
    > (Right-click on the Norton Antivirus icon
    > in the System Tray/Notification Area (by the clock), choose
    > 'Open Norton Antivirus'), click
    > Options, then Instant Messenger then uncheck MSN Instant
    > Messenger and click OK.
    >
    > If the window is still open with the upgrade question, say
    > No, it should now stop trying.
    >
    > Then download the latest Windows Messenger here (in case
    > you decide to use it in the future,
    > and to stop further 'annoynaces':
    > http://www.microsoft.com/windows/messenger/download.asp
    > ____________________________________________
    > Jonathan Kay
    > Microsoft MVP - Windows Messenger/MSN Messenger
    > Associate Expert
    > http://www.microsoft.com/windowsxp/expertzone/
    > Messenger Resources - http://messenger.jonathankay.com
    >
    >
    > "Paky" <> wrote in message
    > news:...
    > > Pal I am in your same situation !!!
    > > Someone help please !!!!!!!!
    > > Paky
    > >
    > > "David Barash" <> wrote in message

    > news:<0b2401c3994d$5065db90$>...
    > > > I am getting this persistent pop-up asking me if I want
    > > > to upgrade to the latest version. How do I get rid of
    > > > it?
    > > >
    > > > I have already disabled Messenger, but it still comes up
    > > > every time a log-on.
    > > >
    > > > Thanks.

    >
    >
    > .
    >
    >
    > >-----Original Message-----
    > >Please Help!
    > >
    > >I don't use Windows Messenger and I don't want to use it.

    > For weeks I have
    > >been getting a Windows Messenger pop-up telling me that I

    > must download the
    > >latest version to continue. There is no way for me to say

    > that I don't want
    > >to do the download. I use AOL 8.0 and have run their

    > special software to
    > >block Messenger pop-ups - but it didn't work. I also have

    > Outlook Express
    > >6.0 and Internet Explorer 6.0. How can I stop the pop-up

    > without doing the
    > >download?
    > >
    > >TIA,
    > >Vivian Carroll
    > >
    > >
    > >.
    > >
     
    Vivian Carroll, Nov 5, 2003
    #3
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