Windows Mail Opening Attachments

W

Weasel

Suddenly I cannot click on attachments to mail and have them open. This
applies to any type of attachment, but most of mine are Office documents.
When I try to open a Word document, it opens Word, and then a Word error
message pops up saying: This file could not be found.
(C:\windows\system32\document name)

I have unchecked the "do not allow attachments to be saved or opened" box
(it was off already). I turned off email scan in Norton 360. No effect.

I can, however, save the document and then open it. Which is timeconsuming.
 
M

mac

Weasel said:
Suddenly I cannot click on attachments to mail and have them open. This
applies to any type of attachment, but most of mine are Office documents.
When I try to open a Word document, it opens Word, and then a Word error
message pops up saying: This file could not be found.
(C:\windows\system32\document name)

I have unchecked the "do not allow attachments to be saved or opened" box
(it was off already). I turned off email scan in Norton 360. No effect.

I can, however, save the document and then open it. Which is
timeconsuming.

Empty the temporary Internet Files Folder in Internet Explorer Browser.

Tool menu>internet options>General tab>under Browsing History>delete.

HTH?
 
W

Weasel

mac said:
Weasel said:
Suddenly I cannot click on attachments to mail and have them open. This
applies to any type of attachment, but most of mine are Office documents.
When I try to open a Word document, it opens Word, and then a Word error
message pops up saying: This file could not be found.
(C:\windows\system32\document name)

I have unchecked the "do not allow attachments to be saved or opened" box
(it was off already). I turned off email scan in Norton 360. No effect.

I can, however, save the document and then open it. Which is
timeconsuming.

Empty the temporary Internet Files Folder in Internet Explorer Browser.

Tool menu>internet options>General tab>under Browsing History>delete.

HTH?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/


No joy.
 
R

Rainald Taesler

Weasel said:
Suddenly I cannot click on attachments to mail and have them open.
This applies to any type of attachment, but most of mine are Office
documents. When I try to open a Word document, it opens Word, and
then a Word error message pops up saying: This file could not be
found. (C:\windows\system32\document name)

Do you have IE8 installed??

Rainald
 
R

Rainald

Weasel said:
Empty the temporary Internet Files Folder in Internet Explorer Browser.

Tool menu>internet options>General tab>under Browsing History>delete.

On case it should be the IE8 problem, emptying the fplders fro the
Temporary Internet Files helps for a moment only.
The problem will come back after a while.

Rainald
 

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