windows mail is not sending

G

Guest

this is the messsage that i get every time i try to send an e-mail. I can
receive, but send. I have no loss of connection and i have turned off
macafee...please help. thank you.
email connection lost
One or more e-mail messages cannot be sent.


Details

View the log


After you verify your computer is connected to the Internet, McAfee
recommends that you resend those messages from your e-mail program.
 
F

Frank Saunders, MS-MVP OE/WM

The whole, exact error message would help.

What if you uninstall McAfee?

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 
G

Guest

I sent the entire error message...
i did turn off the e-mail scanning...
so you're saying the only other alterntive is to re-do the my server
adrresses?
ok.
 
G

Gary VanderMolen

danielle said:
this is the messsage that i get every time i try to send an e-mail. I can
receive, but send. I have no loss of connection and i have turned off
macafee...please help. thank you.
email connection lost
One or more e-mail messages cannot be sent.


Details

View the log


After you verify your computer is connected to the Internet, McAfee
recommends that you resend those messages from your e-mail program.


Read the red box here:
http://www.oehelp.com/OETips.aspx#3

McAfee messes with your email even after scanning is disabled.
Uninstall it completely, and get a better behaved antivirus program.
 

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