windows mail dial up connection pop up

[Ms T]

I have read the threads on the windows pop up posted and tried all the
suggestions and nothing works. Every time I open windows mail the dial up
pop up box comes up and keeps my wireless connection from getting or sending
email. I have turned off the modem nothing works. Can I re-install this?

 

[Gary VanderMolen]

In Windows Mail go to Tools, Accounts, select your mail account,
click on Properties, Connection. You have a choice of not selecting
a connection, in which case WM will use the connection used by IE,
or you can specify your broadband connection.

 

[Frank Saunders MS-MVP IE,OE/WM]

I have read the threads on the windows pop up posted and tried all the
suggestions and nothing works. Every time I open windows mail the dial up
pop up box comes up and keeps my wireless connection from getting or
sending
email. I have turned off the modem nothing works. Can I re-install this?

Tools | Accounts
Do this for every account:
Select the account and click Properties.
On the Connection tab uncheck "Always connect to this account using:".

 

[Ms T]

Tried to do this, but when Connection tab is clicked, windows mail stops
responding. I get the blue ring and not responding message. So it must be
unhappy. Any ideas?

 

[Gary VanderMolen]

Sounds like your Windows Mail is corrupted, possibly by a non-
compatible antivirus.
One solution is to upgrade to the newer Windows Live Mail:
http://get.live.com/wlmail/overview

 

[Ms T]

Thanks, will do, figured something was corrupted.

 

[Ms T]

My daughter uses AOL messanger. Will this be compatible with that?

 

[Guest]

As far as I can tell, it's compatible with either Windows Mail or
Windows Live Mail, but takes a little extra effort to set up.

http://members.aol.com/adamkb/aol/mailfaq/imap/

 

[Ms T]

thanks for the help!
--
thx T

As far as I can tell, it's compatible with either Windows Mail or
Windows Live Mail, but takes a little extra effort to set up.

http://members.aol.com/adamkb/aol/mailfaq/imap/

 

[Guest]

You're welcome.

thanks for the help!

 

[Gary VanderMolen]

OK, good luck. Let us know if you need more help.

 

[Phillips]

I am having the same problem. Windows Mail has become useless because it
can't connect. When I hit "send/receive," the "dial-up connection" window
appears. There is nothing in the drop-down window of that box. The "connect"
button does nothing. The "settings" button takes me to the "Internet
properties" window. There, the "dial-up and virtual private network settings"
area is blank, and "never dial a connection" is selected but grayed out. Upon
clicking "setup," a window appears, telling me I already am connected to the
Internet.

What can be done to fix this terrible problem? Help!!!

 

[Phillips]

I fixed it. After reading about 10 suggested solutions, one of them worked:
open a new account in Windows Mail, make sure it is working, and then delete
the old account. Fast, easy.

I am having the same problem. Windows Mail has become useless because it
can't connect. When I hit "send/receive," the "dial-up connection" window
appears. There is nothing in the drop-down window of that box. The "connect"
button does nothing. The "settings" button takes me to the "Internet
properties" window. There, the "dial-up and virtual private network settings"
area is blank, and "never dial a connection" is selected but grayed out. Upon
clicking "setup," a window appears, telling me I already am connected to the
Internet.

What can be done to fix this terrible problem? Help!!!

 

[Gary VanderMolen]

Good to hear you found a helpful suggestion here.

 

[Loretta McCarthy]

I have Cricket wireless and when I try to send an email from Windows Live, I
repeatedlyget the message that I need to logon with username and password ;
which I do, but the box reappears and NEVER connects.
Isn't there an easier way to connect? The directions are vague and not
helpful.
Thanks,
Loretta

I am having the same problem. Windows Mail has become useless because it
can't connect. When I hit "send/receive," the "dial-up connection" window
appears. There is nothing in the drop-down window of that box. The
"connect"
button does nothing. The "settings" button takes me to the "Internet
properties" window. There, the "dial-up and virtual private network
settings"
area is blank, and "never dial a connection" is selected but grayed out.
Upon
clicking "setup," a window appears, telling me I already am connected to
the
Internet.

What can be done to fix this terrible problem? Help!!!

 

[Gary VanderMolen]

When you get that prompt for username and password, click Cancel.
That should produce an error message. Right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.