windows installer problem

M

Mike Gardner

I have several programs that when I click on the exe file
instead of the program running, windows installer pops up
and says " the feature you are trying to use is on a cd-
rom or other removable disk that is not available insert
the 'MSRedist' disk ". After clicking cancel it pops up
again, it does this 4 times and then the program will
finally open and run okay. It does this with several
different programs. I tried changing the compatability of
the programs and reinstalling, but it still does this.
Any ideas on what causes this or how to fix, Thanks!
..
 
K

Ken Simmons [MSFT]

Hi Mike,

Do you have any Symantec products installed or that previously attempted to
install? If so, try reinstalling them again.

Regards,

Ken Simmons

Microsoft Technical Support for Platforms and Business Applications
 
T

Torgeir Bakken (MVP)

Mike said:
I have several programs that when I click on the exe file
instead of the program running, windows installer pops up
and says " the feature you are trying to use is on a cd-
rom or other removable disk that is not available insert
the 'MSRedist' disk ". After clicking cancel it pops up
again, it does this 4 times and then the program will
finally open and run okay. It does this with several
different programs. I tried changing the compatability of
the programs and reinstalling, but it still does this.
Any ideas on what causes this or how to fix, Thanks!

Hi

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?" in
the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc
 

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