Windows Explorer has encountered a problem

J

Joshua

I have XP Home, and every time I open a printer via
control panel, I get a message:

Windows Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience

The software is OEM (Medion) and I get no help from them.
 
G

Gerry Cornell

Joshua

Any Error Report in Event Viewer?


Make an exact note of the precise text of any error message. Minor discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer.
When researching the meaning of the error, information regarding Event ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click on the
error you want to copy. In the window, which appears is a button resembling two
pages. Double click the button and close Event Viewer. Now start your message
(email) and do a paste into the body of the message. This will paste the info from the
Event Viewer Error Report complete with links into the message. Make sure this is
the first paste after exiting from Event Viewer.

Links giving some information about specific Error Reports are:

http://www.microsoft.com/windowsxp/pro/support/ee.asp

http://www.eventid.net/search.asp

These links, however, do not contain information about each and every Error Report.

In Event Viewer there is no facility to print Error Reports. A workaround is copy and
paste the Error Report into an email, send it to yourself and print off the copy in your
Inbox or your Sent Items folder.

--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~
 
R

Rocket J. Squirrel

If you haven't already tried, reinstall the driver for your printer
(following the manufacturer's instructions to the letter.) That's often all
that's needed to shake some sense into a printer.

Rocky
 

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