Windows Explorer has encountered a problem and needs to close.????

[Guest]

Every time i go into my documents i get an error msg and it closes
immediately, this is the error signature.... i dont know what else you will
need to help me just let me know.
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
ModVer: 2.0.84.30429 Offset: 0000dff3

 

[Freddy]

Every time i go into my documents i get an error msg and it closes
immediately, this is the error signature.... i dont know what else you will
need to help me just let me know.
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
ModVer: 2.0.84.30429 Offset: 0000dff3

mpeg2dmx.ax is a mpeg2 videocodec. Try to reinstall the codec. If this
not work get professional help at http://www.remote-fixit.com

Freddy

 

[Guest]

hi dblair,

The module mpeg2dmx.ax seems to be causing the issue. Its usually a part
of some third party media software(eg: aurora media )...try uninstalling any
media software which uses this module..
or
Search for the file "mpeg2dmx.ax" and delete the file.
This shoudl resolve the issue.

Cheers,
RnJ

 

[Ramesh, MS-MVP]

It's caused by a third-party Codec (mpeg2dmx.ax) and removing it might help:
http://www.google.co.in/search?q=mpeg2dmx.ax