Message: Windows Explorer Has Encountered A Problem And Needs To C

G

Guest

Whenever I go into my documents or anywhere on my network, after closing the
network I get the following message:

Windows Explorer Has Encountered A Problem And Needs To Close

Further details I get are:

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 01dd0220

Can anyone help me.
Thanks.
 
G

Gaga6

Me three! Even my terrific computer tech can't figure it out and he's tried
everything... If anyone comes up with a solution, I'm sure we'll all be
glad.

Helen
 
T

Terra Prime

Dean said:
Whenever I go into my documents or anywhere on my network, after
closing the network I get the following message:

Windows Explorer Has Encountered A Problem And Needs To Close

Further details I get are:

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 01dd0220

Can anyone help me.
Thanks.

First thing to try (might not work but there are other solutions) is to go
to Start, Run type in without quotes "sfc /scannow". Insert the same cd you
used to install Windows, and let the Windows File Protection process finish.
Reboot.

If this problem is still occuring, insert your Windows (I am assuming you
have XP) disk. Click Install Windows XP, in the Installation Type drop down
menu, select Upgrade. Let the process finish entering any information that
setup asks for. Note that you will need to go to Windows Update and
reinstall any patches that were wiped out...
 
T

Terra Prime

Try booting into Safe Mode and running a Virus scan and spyware scans with
the scanners listed below.......

--
Use these spyware scanners to erraticate your spyware problem:
*Make sure you check for spyware definition updates for all of these
scanners before using them.

Spybot Search & Destroy 1.4
http://www.safer-networking.org

Ad-Aware SE 1.06 Personal
http://www.lavasoftusa.com

Spyware Blaster 3.4
http://www.javacoolsoftware.com/spywareblaster.html

Spy Sweeper 4.0.3 Build 405
http://www.webroot.com

XoftSpy 4.15
http://www.paretologic.com

CWShredder 2.15*
http://www.intermute.com/spysubtract/cwshredder_download.html

* = Use the standalone version of CWShredder.
 

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