CmosDriver said:
My daughter has given me her notebook thats running XP Pro and Iv tried
McAfee all the way thru to CCLEANER but this WINBLUESOFT still persists to
pop up every few minutes or so. It has the system thinking that it doesnt
have any antivirus software installed on the thing. Within "Security
essentials" under "Virus Protection" it starts off saying "WinBlueSoft
reports that it is turned off... Blah blah blah".
& when the "Recommendations" button is clicked it has in the popup window...
"Register the WinBlueSoft antispyware to clean your computer and prevent new
security and privacy attacks."
Would someone be able to point me in the right direction to get this crap
off of this thing??
THANX N ADVANCE Wayne B.
WinBlueSoft is another rogue anti-spyware application. Basically, it install
itself on your system and give you Fake alert that your system is infected
with such and such and download this to fix for a fee!
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a thorough scan by doing the following steps:
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [OK] to close the IE properties window.
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If you want further help, try the hijackthis tool.
Download the Hijackthis and send the report to one of
many forums for analysis and troubleshooting or you can send it to me on my
email provided at the bottom:
When all else fails, HijackThis v2.0.2
(
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) ,
remove the obvious to email me, note ( _ it is underscore not - ).
HTH,
nass
