You may have the language in Word set to English (UK), but your
keyboard language in Windows is set to English (US). The two
definitions have several keys with different assignments, including
the different locations of the # and £ symbols.
Follow the instructions at
http://homepage.swissonline.ch/cindymeister/LangFmt.htm, in the
section "Set the desired default language in Windows", and especially
the line that mentions setting the keyboard language.
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Regards,
Jay Freedman
Microsoft Word MVP
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